The hotel staff are very poor. On arrival there was one dismissive guy at the desk. No welcoming smile - we waited for him to give us the expected information but it never came. It was a case of here's your key get on with it. This attitude continued through to all of the staff - the breakfast was one of the worst continental breakfasts ever....do not expect too much here or any service. I wouldn't say like some other reviewers have experienced, that the staff were rude, but I would agree that they simply just aren't bothered and show indifference. I would agree that it was as if, it was like a favour to answer any questions we had.
Watch out for the taxis, do your home work and don't be ripped off. From the airport (2km) we were given a price of 40euros - when we refused to pay this and got into another we ended up paying 20euros it really is a maximum of 10 mins to the hotel.
Directions to train/bus are badly signed, what signs!? when we did arrive along with another couple sent from one park hotel the train didn't even arrive - so we ordered a taxi which conveniently had 15euros on the meter even before we set off - this cost us 42 euros into the city.
The Main attractions are great. Rome really is a beautiful city, getting around from this location however is poor, along with poor directions, rip off taxis poor poor customer service - there are better budget hotels out there.
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- Also Known As:
- One Park Hotel Rome/Marino, Italy