My friend and I went here for 6 days/5 nights as a girl trip to get away from the cold weather. Unfortunately, to our dismay, the stay was not as we expected.
Though we got lucky with a balcony and a view of the ocean, the room was comparable to that of a Days Inn or Best Western, the staff I feel spoke insufficient English (in fact it got worse as the trip went on) and did not seem to have a whole lot of information, there was no welcome packet or orientation to let you know how to make reservations for dinner, that the "mini bar" (which consisted of soda and water) was included, the customer service line never was answered, and there never seemed to be clean towels in our room when we needed them. In fact, on day 3 or 4 we realized that they were taking the same towels we'd been using already and just refolding/rehanging them (we were being courteous to not put them on the floor when wet so they didn't get mildewy).
We opted out of snorkeling because we felt the staff probably did not sufficiently clean the mouthpieces between uses among people, and though they offer windsurfing, waves were breaking about 200+ meters out so could be potentially dangerous as no guides went with you.
The food got me sick one night and I was hesitant to eat any seafood a good portion of the time we were there. Best thing was the chicken, eggs and flan.
Overall, we made the best of the situation in which we were presented, but I feel that there was a lack of information given to us and it was not portrayed as how it really is. And this is coming from someone who doesn't expect a 5-star stay wherever she goes.
- Also Known As:
- Grand Paradise Samana Hotel Las Galeras
- Grand Paradise Samana Hotel
- Casa Marina Bay
- Grand Paradise Samana Las Galeras
- Grand Paradise Samana Dominican Republic
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