What we liked:
Location - wonderfully quiet
Bathroom - very clean
Bed - comfortable
Complimentary guide to Pisa
What we didn't like:
Room was well furnished but very dark and the lighting was extremely poor, but most of all we disliked the written warnings to prevent bad behaviour of 'guests'. It starts in your room, where you are informed in the leaflet that if you overstay your welcome in the breakfast room you get fined the cost of another breakfast on your bill. Then when you get to the breakfast room there's a notice on the drinks counter that you are allowed ONE coffee/tea only. We don't usually have more than one anyway but how much would it cost them to give a guest the occasional extra? Also that you are not allowed to take food away - not much of a temptation because it's not a brilliant breakfast anyway, but that's par for the course in Italy. The Italians aren't great at breakfasts, but the two other hotels we stayed at in Tuscany were much better at breakfast than this one.
Then on the wall in the breakfast room there's another notice telling guests "to avoid any nasty misunderstanding" (!) that they are not allowed to eat food brought in from outside (there's no restaurant) anywhere except their rooms, that they can hire a corkscrew but if they break it they will have to pay for it.
The girl who served breakfast was delightfully friendly but this didn't make up for the bad atmosphere created by the notices.
All in all what comes across loud and clear is that you as the guest are there on sufferance to pay them money. They expect guests to behave badly and are not concerned about whether they have a nice relaxing stay, but rather that they pay up and leave without wrecking the place.
Perhaps they've had bad experiences in the past but that's no excuse for expecting the worst of future guests. If there was somewhere on the hotel website to leave comments I would have done that before 'going public' on Tripadvisor, but there isn't. Perhaps they're not interested in what we think anyway!
- Official Description (provided by the hotel):
- Immersed in the lush natural landscape of the Pisan hillsides, encircled by authentically ancient towns and characteristically medieval villages, the 18th-century Villa Maya and its adjacent parkland have been lovingly restored to their original glory. The light, spacious rooms of the Villa feature beautiful period furnishings, vaulted timber-beamed ceilings, rustic cotto floor tiles, decorative murals and hand-crafted ceramics. Your stay at the Villa will be personally overseen by the owners themselves, ensuring a warm welcome. ... more less
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- Also Known As:
- Maya Hotel Cascina
- Hotel Villa Maya Province Of Pisa, Italy - Cascina