They were on time for pickup both ways to and from the airport. Both drivers made us feel comfortable even though a lot of drivers seem to drive crazy in Jamaica. We would highly recommend them. While in Jamaica we used another company to get a ride to a local attraction and had a bad experience with the other company being an hour late to pick us up. This was not a concern with Clive's. We will use them for all of our Jamaica travel needs next time we go.