First of all, the Grand Palladium is on of the most beautiful hotels I've stayed in. It has a lovely open environment with marble tile everywhere, and fantastic views of the ocean. The rooms are very spacious, and the food is very good for this type of resort. They have great drinks, the pool is one of the best I've seen, and some of the employees are extremely nice.
Now the bad parts....We had to call the front desk 4 times to have them stock our refrigerator. The refrigerator was not plugged up so the drinks were hot for the first 24 hours. Our A/C did not cool the room very well, and the bed was extremely uncomfortable. The Electricity to the resort went out on multiple occasions. They also give you beer that requires a bottle opener to open, however, they provide no bottle openers.
The service overall was not impressive. The bar staff was great, however, the restaraunt staff all appear to be bothered by your presence, and you have to ask multiple times for items such as: coffee, a coke, a beer, etc....Even though they don't provide excellent service, they expect an excellent tip...The only other issue was the security on site. One guard actually offered to sell me and my wife drugs....However, it feels very safe around there other than that.
I would probably go again, because it is a great value, but it would not be my first choice by any means. I prefer to go to Mexico or one of the other islands where the locals treat you as a guest not an intruder.
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- Also Known As:
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort & Spa Lucea