I and 22 other people arrived Oct 31, 2013 for a wedding. we were greeted with a complimentary drink and check in was a breeze. Initially we noticed a mildew smell about the room, later we found out that the room (bldg 34 ) ended up flooding from the shower. ( now we know why it smelled the way it did) We were promptly moved to another room. The wedding was that Sat. and it rained,the bride's room was flooded, the first,second and third floor hallways were flooded, the only thing the staff was willing to do was provide everyone in the wedding party with a towel to dry their feet. walking on the wet floors in high heels was very dangerous and the wedding planner only replied "it's just water". For a wedding planner this was the most coldest woman who didn't seem to care about the nervous bride. The resturants, buffet, pool all great, Staff was fantastic and it pleased us to see them uniformed and dressed really nice every single day. The entertainment was great. Stay away from the food at the sports bar,....dry dry dry. My camera was stolen the first day I arrived so any memories I had on my memory card are gone forever. Again beautiful place, the spa was A1!!!...get yourself a more caring and friendly wedding planner...not sure I will be back to this resort again?
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea