This was quite an experience. After clearing reception which was a slow process, and we were taken to our room, I was shocked at the appearance of the room. The floor was dirty, a few bottle caps were on the bathroom floor, the bathroom was not replenished with towels,washcloth etc. no bath mat. The toilet wreaked with the smell of urine.
After taking a shower, the bathroom was flooded; I found out afterwards that most other people had the same problem. The jacuzzi well, I felt for the people who are physically challenged because the height made it difficult to get in and out. I was tired of complaining.
The food was either to salty or too sweet, the odd times it was properly seasoned. As a vegan I had cabbage with corn for almost every meal during my stay. The a la-carte restaurant service was too slow and I found the staff too noisy. The staff from observation are not trained to deliver a set standard--everyone I knew there (from a party of 90) had a complaint and they varied from no toilet paper, washcloths, to flooding when it rained.
The 'beach' is rocky, sharp rocks, you would be wise to wear water shoes. The Grand Palladium is all chlorinated pools. The hotel is situated out in the middle of nowhere-you have to take those trips off site daily to get to a beach or out of that miserable place. The hotel is not close to Montego Bay. I would never recommend this place to anyone. Buyers beware!!
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea