We stayed at the hotel from the 26 of July to the 16th of August and I would not recommend this hotel to anyone. Upon the arrival (19:00hrs ) they did not have our room ready so we had to stay in a one bedroom with a sofa bed bear in mind we paid for two double bed, we were given the correct room on the following day which I was happy about because it was close to the lobby area and i had a bed of sea view, only for us to went out and come back home to a disgusting smell. I made a complaint the smell went for one day the following day the smell came back even worst than previous I became nauseous, and on top of that I found a cockroach in the room, I made another complaint only this time I had to go to the lobby and threaten the staff that i will scream and shout what has been going on before anyone would helped. I could go on but just to say they put us in another room low and behold cockroach, all i got was an apology from the housekeeping supervisor nothing else,this hotel management is poor I wonder if the GM HAS ANY CLUE AS TO WHAT IS GOING ON ON THE HOTEL GROUNDS. There is so much I could say but I just want to forget about this horrible stinking hotel. I urge you all to read this review and believe me after much investigation even the staff at the hotel recommend the Rui Hotels in Negril I will go back to Jamaica but not that hell hole i would rather sleep on the streets than stay at the hotel it is absolutely disgusting. Please please don't waste your money and go there hotel. even the staff are cluless.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea