First I really enjoyed my stay in Jamaica at this resort. We attended a wedding and it was fabulous. The Jamaican staff was excellent. My husband and I had seen this hotel being built the last time we were in Jamaica and always wanted the opportunity to return and stay here. From outward appearances the place seems beautiful but I was very disappointed when we took a closer look. The following are things that I believe they need to do to make this a better place.
1. Maintenance of the hotel...fix cracks in walls around the resort...paint....trim bushes....add more tropical plants....
2. More Jamaican food at the buffet restaurants. The one Jamaican Restaurant was very nice but only opened for dinner
3. The electricity and water kept going out while we were there...not for an extended period of time but still inconveniencing
4. Air conditioning in room was not adequate. If you tried to adhere to the environmental policy of removing the card key which shuts off all electrical items (except the refrigerator) you came back to a very stuffy room.
5. More security in Disco......some people get out of control while drinking and do not follow rules of the resort
6. Be more accommodating of request. We asked for more water (don't really drink much so we did not need to have Red Stripe Beer in our refrigerator) it took several calls over a two day period to finally have them to put water in the refrigerator instead of beer.
All in all we had a fabulous time and for the price it was a bargain.....but this is no five star hotel
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea