Hi all. My family of 4 including wife and 2 kids aged 5 and 1 had a fabulous time at this resort. The only reason this place didn't get 5 stars is the beach could have been better and there was not waiters to bring you drinks at the pool and beaches. Below are our experiences with places we visited and things we did.

Sunset Cove Beach - best beach on the resort. Jerk Chicken hut was tasty.

Pool - awesome pool. Just huge, relaxing and clean.

Room - We stayed in Building 12 on the 3rd floor with ocean view. The room was great. My only complaint was the girl across from us complained twice that we were too noisy in the mornings. We explained that we have two kids aged 5 and 1 and there was not a lot we can do to keep them quiet but we will try our best. Any parents would understand this. Her response was "this is our problem and not hers and she needs to sleep". LOL. My wife slammed the doors a few times after she heard this.

Restaurants
Italian - ok food but over-rated. You can get the same pasta at the buffet.
Asian - great food.
Steakhouse - Mediocre.
Indian - not bad but the butter chicken wasn't boneless as what were used to. But still good.
I wish they had a place that served Lobster.

Tips - never hustled for any the whole trip.
Staff - always friendly, no problems.
Spa - got massages for $100 each. Great service.

I recommend this resort. Just understand that you will always encounter people who don't like kids. Go to a couples only resort if you are one of these people.

We loved every ting!! the people-staff super friendly! Cant believe the petty things some complain about- relax you are on vacation!! The only problem we had was how some guests treated staff..no RESPECT! you get what you give and we had it all..the housekeepers singing in the morning-brought tears to my eyes..keep it up! the boys singing and dancing to their jobs-awesome..beautiful people! Thankyou Taneasha and Jorge for hooking us up for next year! Shelley in housekeeping what a sweetheart! Gayrol..sweet young man! see you next year mon!!

Overall it was a great vacation. The weather cooperated and it was warm and sunny the whole trip. One little rain morning which produced a rainbow, it was all good.
I contacted the hotel prior to our arrival, requesting for a specific building for all of us. Check in was easy. We were told not all rooms were ready. No big deal we went for lunch, grabbed a beer and took a little walk around the resort. When I went back to the front desk our rooms were ready. We were all placed in the same building. I was very happy to have room with a ocean view. The rooms were average. The mini-bar small - only two beers each day. It would have been since to have more selection maybe two red stripe and two red stripe light.
It was so nice being able to go to any of the speciality restuarants without having to make a reservation. My favorites, the Creole and Indian restuarants. Try the Jamaician Fish Tea soup at the Creole restuarant - loved it! My shrimp and fish meal at the Indian restuarant - yummy. The waiters Andre (Creole) and Micheal (Indian) were the best. The sandwiches available at the Sports Bar were good too. To our surprise none of the restaurants or bars had Red Stripe light. Not even the Creole restuarant. You must try the Jamaican Rum Cream, it's a great after dinner drink or in your coffee.
The buffet offered a nice selection. Never an issue finding something to eat. The waiters and waitresses at the Buffet could be a little more attentative. Many times we were almost done with our breakfast before we got coffee or water. I generally got my own orange juice.
The pool is huge. There was never a issue finding a lounge chair around the pool or at the beach. Gervace at the Pool bar - super guy. He was so nice and was very attentative. He never let me down with a "surprise" drink.
If your looking to get away from the hotel one day - take a cab from the taxi stand. Ask for Keith or Olive. Keith did a great job took us to Montego Bay shopping and Margaritaville. Olive took us to Negril -shopping, Margaritaville and Ricks Cafe - she was the best.
I wish the hotel offered a wait staff around the pool or on the beach. Yes, I know it's not that difficult to get up and get your own drink. But when you're on the beach, it's a little it of a walk. I also wish the hotel offered a light lunch menu closer to the pool. I didn't care for having to go inside for lunch when I was by the pool.
Tours - a must is the bamboo raft tour and take a trip to Rick's cafe for the sunset.

Advice - don't get caught up on the negative or the details...just go with it. It's your vacation you make the best of it.

Stayed at the Grand Palladium from Jan.26-Feb.3. It was a great resort. We did have a situation at one of the A la Carte restaraunts and expressed our concerns to guest relations manager. The situation was resolved immediately. The resort is beautiful and the staff are helpful and friendly. I would like to extend a huge thank you to Olivia who works in the buffet,Carlton from the Posedion, Andre from the Indian A la Carte. These servers are what make the resort exceptional with their smiles and friendly, joking personalities. I would also like to acknowledge the outstanding job that Jason Chisholm does at the relax pool, everyday that we were there he went above and beyond ensuring that we were having a good time. Please take the time to acknowledge these individuals as they are a definite asset to your team!