Stayed at the Grand Palladium from Jan.26-Feb.3. It was a great resort. We did have a situation at one of the A la Carte restaraunts and expressed our concerns to guest relations manager. The situation was resolved immediately. The resort is beautiful and the staff are helpful and friendly. I would like to extend a huge thank you to Olivia who works in the buffet,Carlton from the Posedion, Andre from the Indian A la Carte. These servers are what make the resort exceptional with their smiles and friendly, joking personalities. I would also like to acknowledge the outstanding job that Jason Chisholm does at the relax pool, everyday that we were there he went above and beyond ensuring that we were having a good time. Please take the time to acknowledge these individuals as they are a definite asset to your team!

Would not stay here again simply for all the cats wandering around. A few cats were injured and all though the cats dont bother people i dont want to have to look at that when im on vacation. It was sad! There were other minor things such as it was difficult to get a cup of coffee to go and you couldnt take any food out of the buffet..at a beaches resort you can. I dont think i would stay here again. The service was much better at a beaches resort. Im giving the resort a 4 out of 5 because i had good company, great weather and did nothing but relax!!

We just got back from sunny Jamaica with a great tan and some great memories. We had a group of 10 so that presented a couple minor issues, but nothing that we could not have avoided.

Some advice for larger groups. DO NOT try to get your whole group into the al carte dining rooms. They are small and the number of large tables is small. The staff at these facilities is not capable to handle big tables. After that we went in smaller groups and everything was outstanding. Overall the food was great. The buffet had an outstanding selection for all three meals. The ala carte restaurants had great food and service was better than expected with our smaller groups. We had a member of our party on a very restricted diet, and one that was restricted to gluten free. Both had no trouble with any of the restaurants finding food.

The size of the property was not a big issue. Besides, while on vacation, what is your hurry. The staff was overly accomodating to some minor room issues and responded very quickly to all of our requsts. In one instance the hotel accomodated one of our group and went way beyond what was needed to make sure they were happy.

Watersports - If you like the water and are a srong swimmer the reef on the west end of the property is very cool. I was out about a 1/4 mile following the reef and saw some great wildlife. They would not allow me to do a shore dive to get a better look, even though I am a certified diver. We had our own snorkle equipment and would suggest that if that is what you want to do, same for scuba gear. Their dive boat was broken the week we were there and they accomodated me with a couple trips off of the property to some of the most beautiful dive sites in Jamaica.

Overall we all had a great time, gained 10 pounds, and had a great time at all of the pools and bars. The swim up bar was one that nobody in our group can remember, except for the major hangover the next day.

Hi, Has anybody stayed at this hotel and paid for an upgrade? Basically we paid just under £1000 for an upgrade to a junior suite, but we seen to have been given the same room as everybody that didnt pay the upgrade. We booked with thompson and they dont seen to want to help us. I would just like to know what i got for my £1000 that was any different to any body else, so has anybody stayed in a standard room or know the difference between the standard and the junior suite within this hotel, please help me clarify. Thanks to anybody who replys