We had a hard time at check-in. Despite my several phone calls to the hotel prior to arrival we did not get ocean view suits. I paid for 2 suits in hope that they are ocean front. Front desk could not find any close room to the pool so we were offered rooms on lady Hamilton site. We downgraded one of our suite to junior suite but they were on the lady Hamilton site - the right site to stay. You have to insist on lady Hamilton and never stay on Jamaica site of the resort. Lady Hamilton is much nicer closer to spa beach and restaurants. Air conditioner didn't work and we called for housekeeper. He came right away (I shouldn't wait for the entire night to call) and sort of fixed it. Aircondition was still below my expectations but way better. Suite was huge with 2 balconies and separate living room. Bathroom has a shower and a jacuzzi. Cleaning and room keeping was outstanding. It was no mini bar. Only soft drinks and beers in the fridge. Very good less drinking. We requested adjusting rooms so the were, but once they opened door for us we weren't able to close them due to the lack of door handles - not good.
We visited in the beginning of November -low season. Not all of the restaurants were open. We liked Italian the best. I'm sure all are good as food was diverse interesting and creative. Than you chef.
Beach by Poseidon rest is the best. If you like the beach you must get a villa close to Poseidon.
It wasn't much of an entreatment during our stay I guess ole season and the are half empty. Again I do not understand why it was so difficult to get us room.
Overall warm and pleasant experience. Spa is awesome and a must. We used daily.

Have a pleasant stay!

There are four things that are key to us when staying in an all-inclusive. 1. free alcoholic beverages 2. rooms 3. food.

Rooms were awesome as was the hotel design. Great views, Sophie or Sophia cleaned our room every day, and always gave us fresh linens and towels. Thank you!!!

Food - we were not a fan. At all. We found shortcuts taken at every meal. Example: Ate at Bubbas and ordered filet mignon. Received beef but it was a round steak of some sort and not good. If you cant afford to put mignon on menu, then just dont. Scrambled Eggs in breakfast buffet was in a half inch of liquid. Cheddar cheese was actually american cheese. All hot food being served was cold. Really cold. I could go on and on.

Drinks: pretty liquor bottles on bar for decoration - but never, ever opened. All alcohol added to drinks are in plastic, no label bottles. I am not a heavy drinker and am unfortunately allergic to beer, so its liquor for me. My max is typically four drinks and my buzz directs me to bed. I had 15 drinks one afternoon. Nothing. Zero buzz. No hint of a buzz. Took a booze cruise off of resort - three drinks and I was happy happy happy. A local resident finally told me you have to ask for overproof rum on this resort. They dilute it to save costs. I did, and the drink was better. Unfortunately this tip didnt come until our final day. Again, if you cant afford to provide quality drinks, dont put them into the price.

The only "all inclusive" beer you will get on the resort is red stripe. My husband likes dark beer such as guiness and was really disappointed.

Entertainment/beaches/pools: pools were great. Beach areas are tiny. Entertainment ends early and was mediocre at best.

Suggestions: If you are only with spouse and not a big group: Take money for excursion trips on island. Bus to margaritaville, Ricks Cafe one day. Did party boat to Dunns Falls another day. We were bored on resort after 24 hours.
Take a backpack - you will definitely need it. The walk back to rooms from lobby is ten to fifteen minutes. Take a big cup if in pool. Resort bar Cups for drinks are small.

Jamaica is beautiful. We have great pictures. Next time we will take a cruise and pay for our drinks. Then we can demand quality and will have more selection.

We stayed at the Grand Palladium Jamaica for 5 days. The check in was smooth and painless. We requested some more bottles of bottled water to be delivered. That took nearly 4 hours and atleast 3 calls. The TV never worked during the whole trip. Everyday we will call, it will be fixed for a couple of hours and then it will not work again. To Staff's credit, on the last day they called us pre-emptively to see if the TV was not working again. Overall the room was great and the view was stunning.

The food department leaves a lot to be desired. The Jamaican entrees are OK, but anything else is average to bad at best. The food at the Mexican place was terrible. The food at the Indian place was too salty and some of the interpretations were not authentic. For dinner, the service was painfully slow. The serve staff was always great and very courteous. After a while the food choices just become stale and boring.

The water activities are great. The beaches and the pool are great, but the pool closes at 6 pm which is disappointing.

Travelled to Jamaica November 3rd to the 10th. This was our second time in Jamaica and we were not disappointed. The resort is fabulous. Being in quiet season the resort was only at 50% capacity. You could think this would mean less service but it was not the case. The check in process was quick and we were on our way to our room quickly. We had asked for a high floor and ocean view and we got it. Perfect room overlooking one of the three beaches. The room was huge and very clean. There is an adult only section (pool and beach) if you are looking for a little more quiet but as I said the place was not very packed so this was not an issue. The resort is SO BIG that you can easily find a quiet place anyway. We had one day of grey skies and a little rain which gave us the opportunity to check out the spa. There are free baths (adults only) and a big gym.

The food, which is always important in an all inclusive, was fabulous. The buffet had a good variety and was well maintained. The a la carte restaurants (which were not always open due it being off season) were all very good. Reservations were preferred but not always required. The steak house was the most popular (and our least favorite) and required reservations. The Indian (yes INDIAN!) restaurant was exquisite with authentic flavors. The Jamaican (creole) restaurant was also one of our top picks.

I would definitely go back!