I stayed here with my family. We passed a nice time at the resort. All the employees were very friendly and hard working. In all the resturants in which we ate, they moved very fast and continue to ask if we needed anything else. No one ever asked for a tip, but with such excellent service, it seem logical. I have stayed at many resorts in Jamaica, and the staff was very underpaid- as some expressed to me in the past. No one expressed such at the Palladium, so I certainly hope the employees are paid more than $2USD a hour and are shown appreciation from Mananagement because the Grand Palladium have an excellent crew of workers and they all do their jobs with a smile.
If you are not a person that 'enjoy' walking- this might not be the place for you as there is a lot of walking involved to get from one place to another. I was told we could not get get a room closer/ocean view because the resort was full to capacity by a gentleman not the individual in training.
Food- The food was great. Presentation was wonderful.
Room- The room was great, very clean.
Entertainment- There is something for everyone to do, if you want to do something.
Checkin- Very prompt. Although I was assisted by a new employee, everything went well and we have no problem.
We did not have time to look into the 'Travel Club' as we were away mostly during the day, but I plan to inquire about it as we travel to Jamaica at least 4 times a year.
Keep up the good work Grand Palladium. Definately a 5 Star with such attentive employees!!!
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea