We stayed at the Kaslo Hotel and Brew Pub in mid October. The hotel is a beautifully restored 3 story building on the waterfront, with a view over Kootenay Lake. Our lakeside room was large, well furnished, with two queen beds, and very comfortable. There was a good sized patio, with a table and two chairs, perfect for an evening drink overlooking the lake. Everything in the room was modern and high quality, and we thought we would thoroughly enjoy our overnight stay. Unfortunately, noise from music and people enjoying themselves in the large, busy pub and dining room on the first floor, more or less directly below our room, kept us awake until well after 1:30 am. When I called down to the front desk to ask when the music would be shutting down, my call was forwarded to the bar, where no one answered. We were there on a Saturday night, but I was assured by staff that the pub was a vibrant scene until late, every night including Sunday (and they bring in bands for live music on some nights). For anyone who wanted to enjoy the pub until late, the Kaslo Hotel would be a great place to stay. For my wife and me, it was not so great. I don’t think we would go back.
Ask for a lakeside room. A third floor room might be quieter.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for writing a review. we are very sorry that you did not enjoy a quiet night due to Pub activity. It was an oversight by the team member who organized your booking. In an effort to assure a great lake view, we failed to note that we had booked you directly over the Pub on a live music night. We normally take great care in notifying customers about occasional Pub noise. There are almost always room options with or without lake view where noise is not a problem. In fact most nights the Pub is a fun and friendly place to be without disrupting guest stays. In this instance we blew it. Should you change your mind and decide to give us another try, we'll make it right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.