When we arrived around 2pm on a
Friday, I did the check in and noticed that the rooms (3) I was given were not the balcony rooms I chose. They were inside rooms no exterior view or windows. Once inside, they were stuffy, dirty and stinky. I went to the front desk to complain and the employee in a very rude and uncaring way told me the rooms with balcony were an extra charge. This was not explained to me when reservations were made. Although the hotel was empty, they weren't accommodating. They just expected us to pay $35 more per night per room for something I originally asked for when I reserved. I decided to limit my stay to one night and go elsewhere for the rest of my stay. I definitely would not recommend this place.
- Official Description (provided by the hotel):
- Located at the entrance to Boqueron Beach, Walking Distance to El Poblado in Boqueron. 80 full air conditioners room, cable tv, phone, wi-fi, restaurante, free parking, pool, bohio bar and grill. ... more less
- Reservation Options:
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