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“It was just OK” 3 of 5 stars
Review of WesternBay Boqueron Beach Hotel

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WesternBay Boqueron Beach Hotel
2.0 of 5 Hotel   |   Carr. 101 Entrada Balneario de Boqueron Cabo Rojo, Boqueron 00622, Puerto Rico   |  
Hotel amenities
Ranked #4 of 4 hotels in Boqueron
Brooklyn, New York
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“It was just OK”
3 of 5 stars Reviewed June 16, 2012

I arrived at 11:30 after checking out of my prior hotel and asked if I can have an early check-in or if I can at least leave my luggage in storage until 3pm and was told no, after asking to speak to a manager I was told that for an extra $30.00 I could be checked in to my room early. I also asked about how much it would cost to extend my stay for Monday and Tuesday night and was told teh rate would be $87.20 each night which I agreed to; on Monday evening I was informed that I was due to check out on Tuesday morning and when I explained what I was told that the rate was $168.00 a night because it was HIGH SEASON. i found this very interesting because there were just 4 guests in the entire hotel and when we got back after having dinner all the hotel's lobby lights had been turned off.

On Tuesday morning I spoke to the manager who spoke to the accountant and after I pleaded my case I received a refund of $81.75 because the staff person that checked me in had made a mistake.

The hotel's location is great for a weekend stay, but through out the week the entire town is a ghost town.

  • Stayed June 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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67 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 13, 2012

My friend and I were in town for Boqueron gay pride and of course finding a hotel was very difficult. We found this hotel at 168$ per night and even though it was very expensive, there were really not many other options.

They have a nice sized pool, restaurant, and offer continental breakfast and complimentary wi-fi. Unfortunately the wi-fi did not work in our room but surely it works for others. We had the breakfast in the morning and it was alright, very sparse...definitely did not fill me up. The cook did actually make an effort to cook my friend over easy eggs at his request and not the regular scramble, that was nice of him.

The front desk was nice and fairly helpful. One of the women offered up some suggestions for dinner one evening but all the places she mentioned ended up being closed so we just ended up back at the hotel. The restaurant is alright, the nacho's were 'eh, not enough cheese or toppings to cover all the nachos. When my burger came out it tasted alright but nothing crazy and my friend ordered the chicken fajita and it just came out with chicken, cheese, and guacamole...no peppers, onions, or other condiments.

The room was of good size and also had a small balcony which was nice if we needed to go out on. The beds were comfortable as well as the pillows. Everything appeared to be in working order except for one of the lights in the bathroom. Overall, a typical motel set-up and style. On other days I could not see them reasoning rates higher than 89$ per night.

Room Tip: A place to rest your head, no frills.
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  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach Gardens, FL
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2012

There was a lot of commotion when we arrived at the Boquerón Beach Hotel; the reason, a graduation party. We proceeded with the check in, and we were told that there will a little bit of noise because the party, but it will end by midnight. Then they ask as for the full amount of our planned three night stay, to which we responded, we haven’t even seen the room and you want to charge up-front? They showed us our room. This room was so dark, and the neighboring window was just few feet in front of ours, thus no privacy. We declined the room. Then we were directed to another room, a little bit better than the one before, at list it had more windows. Then we had to wear a bracelet as if we were in an all-inclusive resort, what a fiasco! We arrived at night and the music was going on, but it was Ok, then ….Oh my …at 3:45 am and incredible loud music, as if it was in the middle of our room, so loud, I couldn’t hear my own thoughts. Went down for an explanation, and this music came from a Bar situated just below our room, I requested to turn it down, the night manager went into the Bar, and came back telling me that it has been done- nothing was done, music still at high volume- At that point I said, just call the police, we are going to solve this right now. He went back again and this time music was turn down, I look inside of the bar and there were only six patrons, I ask the night guard and he tells me this happens every weekend. Next morning they wanted to move us to another room, but there was no way in hell I would stay one more hour. The breakfast…have you ever seen the used oil at your car’s oil change? Exactly, that was the coffee, thick and… At least there was no war to get our money reimbursed.
Don’t even think about it!

  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Boqueron hotels

Livermore, CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2012

We just stayed one night here. We went on a vacation to the other side of the island. The shower worked well, I agree with the other traveler. The room was quiet and clean. The continental breakfast, would have been great if there was some coffee and juice left. The restaurant downstairs was showing the fight that was on Cinco De Mayo, so it was a quick trip upstairs for my husband to come to bed. Short walk to the beach and the downtown area. I HIGHLY recommend the flavored chichaito shots that are at the local bars! YUMM! I would stay here again. It's just far enough away from downtown, yet close enough to walk to. You know the saying, you get what you pay for....good for the price.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 21, 2012

My group stayed here for a couple of nights for a business trip. The room was quiet and clean, but nothing fancy. Just beds, a lamp, a dresser and a small TV. No wash cloths or face towels are provided - only large towels. Was a little alarmed that there was no deadbolt or chain on the door. I asked the lady at the front desk about this, and she stated that none of the rooms had security chains.

I didn't really mind the fact that I had to borrow a hair dryer and iron from the front desk. I also didn't really mind wearing that "mandatory" paper security bracelet. My problem was that I had NO HOT WATER either night. The woman at the front desk told me to let the water run for 10 minutes at a low volume, and then increase it to full volume. Didn't work! Besides, why should a paying customer even have to tinker with the plumbing in the hopes of getting hot water. It should just work. For $30 more dollars a night I could have been at a resort 20 minutes away.

I thought about checking out after the first night, but I was with a group and this hotel was very convenient to the site that we were visiting. Also, as someone mentioned, they charge your credit card in full at check-in. I had a strong feeling that I would be given the runaround if I asked for a refund.

My stay here was not bad, but not really good... it was just okay. Tolerable. Wouldn't stay here again unless nothing better was available. Live and learn.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Denver, CO
Top Contributor
77 reviews 77 reviews
33 hotel reviews
Reviews in 47 cities Reviews in 47 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 11, 2012

We stayed here for a couple of nights. The beds are hard but the rooms are clean, shower worked well. Great location to walk to the beach and downtown Boqueron. We stayed here for the Three Kings Holiday and that's a wild party! It's located just as you come into town so your not right in the middle of town. That keeps the noise down. The staff was awesome! We were on the 4th floor which had a nice view. A small refrigerator is in the room.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed December 27, 2011 via mobile

They didn't have king size beds available but they didn't say anything found out when I fot to the room. The toilet was damaged so ee had to ask for another room. When we got to the other room the fridge didn't work and there wasn't any hor water. Bad experience after another.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about WesternBay Boqueron Beach Hotel

Address: Carr. 101 Entrada Balneario de Boqueron Cabo Rojo, Boqueron 00622, Puerto Rico
Location: Caribbean > Puerto Rico > Boqueron
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Boqueron
Price Range (Based on Average Rates): $$
Hotel Class:2 star — WesternBay Boqueron Beach Hotel 2*
Official Description (provided by the hotel):
Located at the entrance to Boqueron Beach, Walking Distance to El Poblado in Boqueron. 80 full air conditioners room, cable tv, phone, wi-fi, restaurante, free parking, pool, bohio bar and grill. ... more   less 
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