I recently went back home to Puerto Rico on vacation. While looking for places in Boquerón, a friend called Parador Boquemar and asked about service dogs. The agent who took the call had to ask her supervisor, who told her they DO NOT accept service dogs. My friend advised her this is against the law, but the person did not know what to say. I later called, and the clerk who answered said they did accept service animals but they need identification and all documents regarding the service provided by the animal. I informed I had everything, but also mentioned that the law protected me as to the limit of informaiton I was required to provide. I also stated my most pressing issue was the misinformation from managemet and lack of proper training regarding the American Dissabilities Act. While voicing my grievance, the Boquemar agent hung up the phone on me. As far as I am concerned, the unprofessionalism of this hotel's management is enough to discard Parador Boquemar as an option for any future vacations.
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- Also Known As:
- Parador Boquemar Hotel Cabo Rojo
- Parador Boquemar Puerto Rico