From the beginning I had difficulty with this place and should have known better. They were not answering the telephone or my emails, so I had a friend who speaks Thai call for me. The first time, they told her to call back. When she did they told her that since it was a holiday there would be a higher package price that included meals. Later they called back trying to get her to pay more. When we finally arrived after riding a motorbike through a barren burnt-looking landscape, we were ignored, when my boyfriend approached one of the 5 people there he was told we couldn't check in yet, it went down hill from there. We asked if there was Internet and were rudely told "No." We asked if there was somewhere in town and were told "Maybe" Yes, it's a beautiful location, but the photographs on their web site must have been edited because we found ourselves staring at big ugly freighter ships the entire time. When we tried to make the best of it by swimming in the pool, we slid around on the slime that coated the bottom. We sat down for dinner only to be ignored once again. We watched as Thai families who appeared after us were served food while we had been given only a bucket of ice and two warm bottles of Coca Cola. Since I can't drink caffeine, I was out of luck. When our meal of fish did arrive it was very cold. Our hut was rickety, with a lumpy bed that had minimal bedding on it, and instead of making up our room a bag with bottles of water and sheets was tossed up on the porch. There was a large group there at some sort of retreat and were up the hill in a large building playing loud music and keeping us up most of the night. Overall, it was a huge disappointment, and a big waste of money. I travel quite a bit, and spent time in the hotel industry so I tent to be quite forgiving when it comes to these reviews. But, the poor quality of the place and horrendous service, cannot be left unmentioned. Go somewhere else if you are looking for a unique experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.