We visited on a Saturday lunchtime with my wife's brother and his wife. The restaurant is handsome indeed, with plenty of wood on display, chunky woodden tables and a great view of the Thames, which was in flood at the time. I was beginning to compile a 5-star review because it was a great place to be. An amuse-bouche of bread with an olive oil and balsamic vinegar arrived. Very nice. Two of us started with spicy breaded aubergines and a hummus dip. This was delicious and priced at just £1.95. For the main course two of us chose the fish pie (£12.95) and two the haddock (£11.95) and chips. There was no problem with the haddock - a large portion, very fresh, with crisp chips. Unfortunately the two fish pies must have been left under the heating lamps for a very long time. They had a high-water-mark brown mark where the top of the sauce had originally been and the contents of the dish had shrunk by a good half-centimetre, greatly reducing the amount of sauce. The disk contained tiger prawns and smoked haddock but was rather salty and largely spoiled by the reduction in size under the heating lamp. Of course, we should have rejected the dish, but we wanted to eat together at the same time so we let it pass.
My wife's brother commented that one of their co-diners on a previous visit had ordered sea bass and this had arrived over-fried until it was a crispy brown. They rejected that dish on that occasion and the replacement was excellent. So, if you are unhappy by the cooking of your dish, the answer is plain. Send it back!
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