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“Friendly and helpful service;” 5 of 5 stars
Review of River Rat Cellar & Kitchen

River Rat Cellar & Kitchen
High Street, Hamble SO31 4HA, England
023 8045 7801
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Ranked #2 of 16 Restaurants in Hamble
Price range: $23 - $53
Cuisines: European, British
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Dinner, Reservations, Late Night
Southampton, United Kingdom
Contributor
16 reviews 16 reviews
11 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Friendly and helpful service;”
5 of 5 stars Reviewed November 11, 2012

We went to the River Rat for Sunday lunch with a friend and his young (18 month old) daughter. The staff immediately made us feel welcome, despite it being quite busy and our not having a booking, and although not specifically a family restaurant, they made arrangements to cater for the little lady (finding a high-chair in double-quick time and rustling up a child-size lunch despite not having a kids' menu).

Roast beef and all the trimmings: exactly the right amount of food and perfectly cooked, backed up by a well-stocked wine list; desserts (choc and honeycomb mousse, cheese board and apple and blackberry tart tatin) all very good.

All in all, an excellent experience and shows the value of striving for genuinely good service - will return soon.

  • Visited November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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123 reviews from our community

Visitor rating
    71
    32
    7
    9
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Southampton, United Kingdom
Contributor
13 reviews 13 reviews
6 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Lovely food and atmosphere”
4 of 5 stars Reviewed November 7, 2012

Always enjoy ourselves here! Husband is a vegetarian and although his choice limited we have not had a bad meal yet. Love the snug as we get a chance to be

  • Visited October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Top Contributor
125 reviews 125 reviews
101 restaurant reviews
Reviews in 49 cities Reviews in 49 cities
58 helpful votes 58 helpful votes
“Always great”
5 of 5 stars Reviewed November 6, 2012

We visited the River Rat on Saturday evening and as always truly excellent. The menu is varied - not a huge selection 6 or so choices for each course, with the addition of specials - But I struggle to choose as everything appeals
My husband had the Roquefort cheesecake as a starter - divine & I had the slow cooked belly pork which is sinfully delicious. We both had steaks - great quality meat, large portions & beautifully presented. Despite how tempting the dessert choices - we were defeated.
The staff are welcoming, friendly & really efficient. The wine list - yummy - They serve some fabulous wines Promised Land is an outstanding red & not to be missed.
The restaurant is a fine dining experience, it is not cheap, but is great value for money. This is one of my favourite restaurants & is well worth the visit.
We will definitely be returning

  • Visited November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
14 reviews 14 reviews
3 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Poor Quality Food”
2 of 5 stars Reviewed October 15, 2012

We took a few friends and family for our son's birthday dinner. The restaurant was very busy and the staff (both out front and behind the scenes) were stretched. The service delays were long and uncomfortable. The food quality was exceptionally poor and didn't match the expensive prices.

  • Visited September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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Senior Contributor
21 reviews 21 reviews
5 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Expensive for what you get.”
2 of 5 stars Reviewed October 13, 2012 via mobile

My wife and I went to the river rat tonight and we had belly of pork which had over riding flavour of balsamic vinegar which was smoothered over the pork. My wife had the prawns which was good. My wife had the venison with chocolate and cherry sauce which was indistinguishable to normal gravy. I had a t bone steak rare with Diane sauce. The steak was cold on the plate with the Diane sauce so thin it disappeared. The chips looked cooked but were still hard in the middle. Very disappointing for £25. The manager took the criticism and offered a free pudding, coffee. We chose coffee and offered a free port as well. It still cost £100 for a below average meal. Would I go again? When there is a very good restaurant round the corner that is better and cheaper, no.

    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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