we booked this hotel during last week of august via onthebeach.transfer time was stated as 1 hour 15 mins, it was actually 2 hours(pretty horrendous with a 2 year old).so first impressions...we were left waiting five minutes while the receptionist was talking on the phone, not even a hola or a glance at us, bad start.ok so we sign in and are told meal times, and thats it, no mention of where the pool is, sauna,gym, safety deposit boxes, air conditioning etc so im afraid she scores zero for that.the rooms are basic with an old analogue tv, although air conditioning is free, all the fixtures in the bathroom were loose, there are also no locks on the toilet door, or the main door, so something to bear in mind if you have youngsters. the pool is good but not shallow, so again bear in mind if with kiddies, but water warm. food pretty good to be fair, eggs and bacon most mornings and a fair selection for night time but dinner is not served till 8pm which we thought was a bit late.drinks and other things in the hotel are very expensive so go somewhere else.wifi is free but a bit sporadic and we had to tell the receptionist to reboot server.hotel is cleaned well, staff are a bit hit and miss, some nice younger staff but also some icy miserable staff as well.
the resort itself is nice but quite pricey, we went for dinner at a cafe called malibu which was quite fair(1.50 euro for an excellent coffee), and the local supermarket(consume) is quite good, do try the wine in cartons(roxiela), at 87 cents a litre it does the job!
the seafront is nice with plenty of little parks for the youngsters, lifeguards in attendance, and none of the tackiness/rowdiness that you tend to see in benidorm, food varies considerably from about 5 euros a meal upwards, but thats the cost of the resorts exclusivity.
bus to benidorm is 1.50 euro single and run until midnight
binmen do there rounds at 11pm lol
would we go there again?(mum dad 19 year old 16 year old 2 year old)
probably but its a long wait when half board till 8pm
very multinational place, german, dutch,norwegian,spanish,british and probably in that order
overall very friendly and peaceful
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- Also Known As:
- Rober Palas Hotel