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“An absolute fantastic location with a view to die for. The service isn't up to the level of the pricing yet though.” 4 of 5 stars
Review of Altos del Pastaza Lodge

Altos del Pastaza Lodge
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Altos del Pastaza Lodge
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16km marker on Puyo-Macas Road, Puyo, Ecuador   |  
Hotel amenities
Ranked #3 of 9 Specialty Lodging in Puyo
Halifax, Nova Scotia
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
“An absolute fantastic location with a view to die for. The service isn't up to the level of the pricing yet though.”
4 of 5 stars Reviewed March 3, 2011

We booked this Lodge after finding it on-line because it was listed as "Canadian managed". That was a bit mis-leading, they get guidance from an University in Ontario about enviromental issues.
That being said, they DID try very hard to please us. We originally booked for 2-nights / 3-days at $172 per person. Or, 3-nights / 4-days for $245 per person. Prices were to include all meals, guided tours, boat rides, etc. However, on arrival - even though we were the only guests in the entire complex, and numerous confirmations that we were expected ~ no rooms were ready on arrival. The rooms we were shown had an overabundance of dead bugs, a sign of no use for a long time. They did make ahuge effort to offer us a SPOTLESS room after a very short time.
The first evening meal was a huge shock. Even for a $5/night place the meal would have been unacceptable. So, when we threatened to leave the next morning, the staff switched into overdrive and bend over backwards to offer/supply what was advertised. Breakfast the first morning was a 1,000% improvement.! Based on that, we agreed to stay for the original 2-night / 3-day package.
From there, EVERYTHING improved 100-fold. So much so, that we agreed to stay the for the 3-night/4-day program.
An outside guide was supplied ( SIXTO) who made the entire trip worth every penny. This person was brilliant. Took us on an unforgettable hike into.through the jungle. It was an experience of a life time.

The rooms were excellent even though the lay-out was a bit strange. The pool was difficult to get into/out of but once in, wonderful refreshing. From most vantage points the view is incrediable.
The longer we stayed, the better the food got.
Was it worth the experience - YES. Was it worth the price - maybe. Would we go again - probably not. For close to $1,000.oo for 4-people for 3 nights, it ws a bit pricey. There are other options. Probably not with such breathtaking views however.

  • Stayed February 2011, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
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Additional Information about Altos del Pastaza Lodge

Address: 16km marker on Puyo-Macas Road, Puyo, Ecuador
Location: Ecuador > Pastaza Province > Puyo
Hotel Style:
Ranked #3 of 9 Specialty Lodging in Puyo
Number of rooms: 23

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