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“Fantastic hospitality, excellent quality accommodation” 5 of 5 stars
Review of Fairlawns Hotel And Spa

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Fairlawns Hotel And Spa
4.0 of 5 Hotel   |   Little Aston Road | Aldridge, Aldridge, Walsall WS9 0NU, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Aldridge
Certificate of Excellence 2014
GreenLeadersGold level
Birmingham
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Fantastic hospitality, excellent quality accommodation”
5 of 5 stars Reviewed June 2, 2013

I wrote on the 30th March 2012 to say that on the basis of our past experience of meals out at this hotel, we had decided to book our wedding reception here. I write now following our wedding of 26th May to say it did not disappoint: rather, it far exceeded our expectations. The food was of exemplary quality, and this was commented on by our guests on many occasions, and the service was ever-present throughout our meal and absolutely seamless. We felt like we were in good hands throughout the duration, and the lady (and her team) responsible for having set up the venue the evening/morning before is a credit to the Fairlawns: the attention to detail was apparent in every corner of the room: I took time to find her to tell her so because I felt that strongly about the quality of the work that had been done. Our stay in one of the four poster rooms was extremely comfortable and breakfast the following morning was very enjoyable. Where we had a query with the accommodation of a disabled guest, we were spoken to very politely and assured that our query would be passed on. I would recommend this hotel in the highest terms as a restaurant, wedding reception venue and source of comfortable and high quality accommodation. You were such an important part of our special day: thank you.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Owner at Fairlawns Hotel And Spa, responded to this review, July 6, 2013
Thank you for showing trust in us and letting us share in your special day. It is really kind of you to have taken the time to detail your experience and we will all look forward to seeing you for more special occasions again in the future.

John Pette Jnr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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641 reviews from our community

Traveler rating
    479
    125
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Walsall, United Kingdom
Top Contributor
168 reviews 168 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
253 helpful votes 253 helpful votes
5 of 5 stars Reviewed June 1, 2013

Yet another repeat visit and a fantastic time had again. Superb service, friendly staff and outstanding food. Clean and tidy rooms. I cannot recommend this venue enough. Only one small quibble in that although each and every time we are given a smoking room as requested (which is very much appreciated), on the last few occasions I have mentioned on checkout the poor quality (almost non-existent) wi-fi in the room and still nothing seems to have been done about it as yet again the connection was intermittent to say the least.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Owner at Fairlawns Hotel And Spa, responded to this review, July 6, 2013
Thanks for your lovely feedback and continued support. We are experiencing some issues with the Wi-Fi during some refurbishment but hope that this will be short lived - thanks for bringing it to our attention. We look forward to seeing you again.

John Pette Jnr
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leeds
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013

I have stayed at the Fairlawns several times when visiting family and attending a wedding, and must say it is an incredible hotel. The staff are extremely welcoming and helpful, and create a friendly and relaxing atmosphere. Each room I have stayed in have all been to a beautifully high standard and I have enjoyed every visit.

The hotel was the perfect venue for a wedding that I attended last March. Everyone had a brilliant time and the staff, food and venue were exceptional. We were also able to take advantage of the beautiful grounds of the hotel.

I would also definitely recommend using the spa facilities at the hotel, my mum and I enjoyed a facial and full body massage that were amazing and very reasonably priced for the quality of the experience!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Owner at Fairlawns Hotel And Spa, responded to this review, June 8, 2013
One could be forgiven reading this for thinking that this review has been submitted by one of the family!

Thank you for your feedback, you are always welcome to come and visit any time and hopefully on each occasion you will note continued investment and improvement.

John Pette Jnr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lichfield, Staffs
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2013

What an amazing experience. We wanted an intimate and relaxed day for ourselves, our family and our friends.
From the moment we visited this hotel as weekend guests in November 2012 we sensed something special and immediately enquired about wedding services. We were not disappointed.
The attention to detail was superb, the customer service extremely friendly and helpful (nothing was too much) and the food amazing. It was of such good quality and plentiful we didn't have space for the cheese boards, which was a huge pity as we "love" cheese. Even the buffet offered to our guests on the evening was of the highest quality - I still had no room for this after the amazing wedding breakfast of course.
Our room was superb and provided the ideal end to a fabulous day - one we will remember for a very long time.
Our thanks go to all the staff at The Fairlawns.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Owner at Fairlawns Hotel And Spa, responded to this review, June 8, 2013
It is fabulous to read that you had a great day, we are really appreciative of your feedback. We love looking after weddings, but clearly it is important that the guests, bride and groom love their day as well. The fact you did; is really rewarding. We will look forward to seeing you again the same time next year for the anniversary!

John Pette Jnr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 20, 2013

Stayed here for a family party. Hotel is in lovely grounds. Check in was easy and the staff were very friendly and really helpful. Room and bathroom was modern, clean and comfortable with everything you needed. Wifi worked well in the room. Evening dinner was lovely. The breakfast was also nice, and catered to everyones tastes. It was lovely to sit in the conservatory/ bar area after breakfast and relax until it was time to go home. Overall an enjoyable stay and would definitely return.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Owner at Fairlawns Hotel And Spa, responded to this review, May 25, 2013
We would definitely have you back!

Great to hear that you and the family enjoyed your stay, the customer experience is obviously really important to us and I would like to thank you for taking the time to share your feedback with us and other members/readers of TripAdvisor

Warm Regards
John Pette Jnr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 18, 2013

We stayed for my mum's 60th birthday in July 2012 . It was absolutely lovely the food for both dinner and brekfast were lovely and well cooked. The staff were lovely and friendly and made sure my mothers birthday went without a hitch. The rooms could do with a little attention however that is something that has been previously discussed and I don't want to rake over old ground. The bathroom was great and we both slept like logs. All in all a lovely hotel and the gardens were gorgeous

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Owner at Fairlawns Hotel And Spa, responded to this review, May 25, 2013
Thankyou

We continue to invest in service and the property at a level which is sustainable and are pleased that the experience you had was lovely. Clearly there is more to a hotel than fixtures and fittings, but we appreciate your comments and the tone in which they are made - thanks.

Hopefully we will look forward to seeing you soon. We are renovating 5 rooms as I type so perhaps if you were to find the opportunity to come again, you will email me in the first instance and I will arrange for you to experience one of these.

John Pette Jnr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 16, 2013

i went to the fairlawns a year ago,and the service and quality was excellent.i went a few days ago and all i can say is that the service and quality was even better.i couldnt fault it at all.my in laws came with us and they were very surprised at the service,food and the friendliness of the staff.they were overwhelmed with everything.

Room Tip: all rooms are superb,if someone is disabled,ask for room 17
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Owner at Fairlawns Hotel And Spa, responded to this review, May 25, 2013
Thank you for coming to see us again and for taking the time to write this kind review.

We appreciate how important and special time together is (yes even with the in-laws!) and are happy that we managed to please you all on this occasion.

See you again soon

John Pette Jnr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairlawns Hotel And Spa

Address: Little Aston Road | Aldridge, Aldridge, Walsall WS9 0NU, England
Location: United Kingdom > England > West Midlands > Walsall > Aldridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Aldridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairlawns Hotel And Spa 4*
Number of rooms: 60
Official Description (provided by the hotel):
An award-winning restaurant, adult fitness club, luxurious spa and landscaped grounds complement this family run hotel situated to the north of Birmingham, close to Walsall, Sutton and Lichfield. Bedrooms all offer modern facilities including free internet, power showers and digital flat screen television; superior rooms are comfort cooled. Free parking has controlled entry / exit barriers and video surveillance.Private meeting rooms complete facilities which combine to create an ideal venue for business or pleasure. ... more   less 
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Also Known As:
Fairlawns Hotel And Aldridge
Fairlawns Hotel Aldridge
Fairlawns Hotel And Spa Aldridge, Walsall, UK

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