So this is my second review (and last) my first review is also listed in here. After my first review the General Manager Dan was kind enough to invite us back; to try and change our mind and to prove things had been improved.
So I like to give everybody a chance an opportunity to show me, it was a one off error. So on Fri 8 Nov 2013 we returned for a meal. On this occasion i did observe some small changes had been made to the seating area in the restaurant but people were still very close together in the top left area, but not a game changer.
I noted the sexist images had been removed from the gents WC's well done. I was also informed prior to my visit the menu had been changed. So with rambling on about my first review i will let you know how this night panned out.
As always the lady that served us was fantastic as she was last time ( i really feel for her having to put up with poor quality food shoved out of the kitchen)
We ordered the following:-
Artisan rustic breads, Review Good
Seared pigeon breast, sweet potato rosti, buttered British greens & red wine jus Review Very Good
28 day dry aged Casterbridge ribeye steak & hand cut triple cooked chips 19.95 add béarnaise, peppercorn, red wine sauce 1.50 / ½ lobster tail Review Poor
So what was wrong with this meal? Well in my first review i had a UFC cage fight with Pork Belly. Well i was in for a rematch this time triple cooked chips not sure what that involved but it didn't make the spuds soft. They were rock hard as was the lobster tail over cooked and like rubber.
So once again we sent them back, the waitress asked do you prefer French fries we insisted on the chips from the menu. Because chips surely are that not difficult to cook tender especially if you are cooking them THREE times!!!.
But sending food back in the Plough you hit a downward spiral. Food came back they had swapped the food onto clean plates and kept it warm. Which in turn then over cooks the Steaks so the rare becomes medium rare and the medium over cooked as well.
The side was spinach in cream sauce. Having had this several times it should be cooked spinach coated in a fresh warm cream sauce. We had spinach with arm bands swimming or drowning in liquid cream.
So as explained when the food returned we were in worst state; Steak over cooked Chips still rock hard and the waitress still asking us to try French fries as they might be cooked through.
So we declined and just accepted if a restaurant cannot make Steak and Chips on numerous attempts then one has to ask what qualifications does the chef have and does he/she use them!
We tried a 2 different desert which was
Sticky toffee pudding & vanilla gelato Review Average
Baked vanilla cheesecake & a red berry compote Review bought in but Average
It is so clear from both my visits Starters are achievable here but main courses are very poor even for simple meals and desserts are fair. I so wanted to be proved wrong and the Plough & Harrow show me they could turn out a good meal.
But knowing we had returned and to still send out under cooked chips twice over cooked lobster and poor side dish beggars belief. As the waitress said you have the devils luck with food here we are so sorry.
As i mentioned before great surroundings good friendly staff but let down badly by poor cooking i would be ashamed if i had the title of chef here.
I would like to thank Dan for giving us this opportunity to try again. I am only sorry your chefs let you down AGAIN.
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