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“Bad service, rude management” 1 of 5 stars
Review of Champagne Valley Bakery

Champagne Valley Bakery
Champagne Valley, Cathkin Park, South Africa
27-36-468 1257
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Cuisines: Bakeries
More restaurant details
Restaurant details
Dining options: Breakfast
Description: Now web address. Has a phone number 27-36-468 1257This is a bakery as well as restaurant for breakfast and lunch
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Bad service, rude management”
1 of 5 stars Reviewed December 29, 2013

The service is extremely slow. Nobody had breakfast together, as everyone's food arrived at a different time. The kids were hungry, their food was ordered the moment we got there, but it came last. After an hour of ordering scones and tramezzini, we were asked to please order something else, as it was still in the oven. When we paid and were about to leave, the owners father approached as by asking us: "I hear you've got a problem". After we tried to explain, he told us that Valley Bakery has been in business for 20 years, and that they don't need ours! We were speechless... We couldn't believe it!!

  • Visited December 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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31 reviews from our community

Visitor rating
    15
    9
    3
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Driebergen-Rijsenburg
Top Contributor
72 reviews 72 reviews
44 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
“Bakery in Drakensberg”
5 of 5 stars Reviewed May 1, 2013 via mobile

Excellent breads, danish pasteries, croisants, donuts and cakes to choose from. Just 5 minites drive from Champagne Sports hotel. Open early every day si certainly worth the trouble to pop out and get your fresh breads and pasteries daily.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howick, KwaZulu-Natal, South Africa
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Kid Friendly and Great Quality”
5 of 5 stars Reviewed April 10, 2013

We have visited a couple of times and had a fantastic experience. My daughter really enjoys it, is kept very busy in the playground and we feel very welcome there. The food is fresh and the quality is fantastic, especially the bakery goods. We never leave without taking something home with us. One of the few places that still does a decent milkshake, too! You feel relaxed and not rushed to leave.

  • Visited April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Top Contributor
109 reviews 109 reviews
39 restaurant reviews
Reviews in 51 cities Reviews in 51 cities
58 helpful votes 58 helpful votes
“Not impressed”
2 of 5 stars Reviewed April 2, 2013

We arranged to meet friends here for lunch who drove all the way from Howick to see us while we were staying in the Drakensberg. We were sorry about the venue as the service was very slow, the restaurant is not licensed and nobody enjoyed the food quality.

Visited March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not impressed.”
2 of 5 stars Reviewed December 28, 2012 via mobile

Need to improve customary service, be more welcoming and attending to new customars. A clear and visible "welcome and please wait to be seated" would help a lot.

    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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