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“Wonderful property,nice management” 4 of 5 stars
Review of WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam

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WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam
4.5 of 5 Hotel   |   Thevally,Mathilil P.O.,Kollam | Kerala, Kollam 691601, India (Formerly The Raviz Kollam)   |  
Hotel amenities
Ranked #1 of 22 Hotels in Kollam
Bangalore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wonderful property,nice management”
4 of 5 stars Reviewed December 12, 2012

Was in Raviz for 2 days in Dec2012 to attend a meet.Very scenic hotel with good hospitality.Floating restaurant,Ancient wood house,infinite swiming pool are some of the specialities.Good place to relax and wind up.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raviz, General Manager at WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam, responded to this review, December 16, 2012
Dear Valued Reviewer,

Thank you for choosing to stay at The Raviz, Kollam and for taking time and posting a review of our hotel on Tripadvisor. We are delighted to receive your feedback and to note that the hotel and the service exceeded your expectations.

It is truly heartening to read such a gleaming feedback from an esteemed business traveler such as you. My team and I are very thankful to you for the endorsement of our hotel to other travelers on Tripadvisor.

We are glad you enjoyed all the services offered at our hotel. It is our constant endeavor to deliver the highest standards in service with a personal touch. The Raviz, Kollam offers one of the largest entry size rooms among all the back water five star hotels. Your appreciation of our hotel architecture, state of the art rooms with excellent amenities gives us immense satisfaction, as we have used the best of available resources to do up our hotel.

It was an absolute privilege to have you at the Hotel and look forward to welcoming you at the Raviz, Kollam soon.

Warm regards,
Arun Kumar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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356 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Rajkot, Gujarat, India
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed December 8, 2012

Visited here in OCT2012. WHAT A PLACE...!! Great First impression . Located on the backwaters . Sunset cruise is great. Clean swimming pool . Clean Huge rooms with in room Jacuzzi . Moving on to Hospitality : I never passed by a person of the hotel who dint greet me . From security to manager everyone were so polite and humble. Very good breakfast . A true look of Keralian Hospitality . MUST visit if you are around this place.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raviz, General Manager at WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam, responded to this review, December 16, 2012
Dear Valued Reviewer,
Greetings from The Raviz, Kollam!

Thank you for choosing to stay at The Raviz, Kollam and for taking time and posting such a wonderful feedback of our hotel on Tripadvisor. We are delighted to receive your feedback and to note that the hotel and the service exceeded your expectations. Your recognition is a great source of inspiration and will motivate all of us to strive even further for excellence and deliver our best
It gives me immense pleasure and pride to share that Raviz, Kollam in now rated as No. 2 on Tripadvisor within a short span of a year of Opening its doors and welcoming Guests in Kollam. I am glad that you could feel the personal touch they provided in their services. Apart from a brand new product, it is simple things like giving importance to guest preferences, providing best value for money, anticipating guest needs etc. which set us apart from others.
Thank you for the kind words of praise for my team members. The team at Raviz, Kollam, is dedicated to anticipate the guest needs and deliver top notch service with a personal touch. I am glad you left as an ambassador of our product and services.
We are also happy to note that you enjoyed the food served at our restaurants during your visit. Your comments were duly shared with our colleagues working in Kitchen and Restaurant. They seem to be highly motivated post reading this.
We shall ensure that we are consistent in all our deliverables. We look forward to welcome you soon and commit same level of service so that you can carry back pleasant memories. Once again, thank you for sharing this review on Tripadvisor.

Warm regards,
Arun Kumar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2012

i just spent 7 days at the Raviz with about 7 family members, as we did a 30 day trip through India and Sri Lanka. Needless to say, we stayed in A LOT of hotels. So I feel fairly confident in saying that the staff and the management at the Raviz provided excellent customer service and exceeded the customer service we received in many of the other 5 star hotels/resorts we stayed at. All the staff were incredibly friendly [Rosemary, Aperna and Karthika at reception and Sugish and Sugesh in the restaurant] and took pains to get to know us and respond to our needs. The resort itself is also incredibly awe inspiring: the entrance path floats over a coy pond and leads you into wide open lobby with 30 foot ceilings, and floor to ceiling windows that look on to Ashtamundi Lake. Our rooms were deluxe rooms with 2 single beds, small balcony and a gorgeous window seat that looked out onto the lake. The rooms were a fair size and kept clean and tidy. The housekeeping staff was also incredibly attentive here and offered an evening turn down service for the room for that added feel of indulgence. The grounds were also quite beautiful to explore, and had cushioned day beds or hammocks scattered throughout to allow you the option to stop and rest and contemplate your next move. The elephant Ramu is also an interesting attraction; still a baby so quite a personality. I do agree with another reviewer though that Ramu could probably do with more freedom and more space,.... and a happier Mahout. I understand however that he's only been at the resort for the last 6 months, so there maybe other accomodations for him that are underway. The hotel is a little away from the centre of Kollam [a 5o to 70 rupee [$1 to $2 US] tuk tuk ride away], but the distance is well compensated for by the picturesque view of a coconut grove lagoon every morning, the infinity pool, and the floating restaurant. My only complaint, which really lies with all of kerala is that, Ashtamundi lake seems to have quite a bit of debris in it; plastic milk containers, broken flip flops etc. etc. seem to pollute large portions of the lake. The water surrounding the hotel is better than most areas of the lake, but a little more dilligence in clearing the water near the hotel might have enticed me to participate in the canoeing and bamboo rafting offered by the hotel. All in all an incredible hotel and an incredible experience however that I and my 7 family members would highly recommend. We'll definitely be back!.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raviz, General Manager at WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam, responded to this review, December 16, 2012
Dear Valued Reviewer,

Greetings from The Raviz, Kollam!

Thank you for choosing to stay at The Raviz, Kollam and for taking time and posting such a wonderful feedback of our hotel on Tripadvisor. We are delighted to receive your feedback and to note that the hotel and the service exceeded your expectations. Your recognition is a great source of inspiration for all of us to strive even further for excellence and deliver our best.
Thank you very much for such a detailed feedback on our product and services. There is no better testimony of a hotel’s quality than a long staying guest’s brilliant feedback.

The staff at Raviz, Kollam is always committed to extending authentic hospitality to our esteemed guests and we are extremely happy to know that you liked the services extended by them. As you noticed during your stay, each and every associate at Raviz, Kollam is trained rigorously to go an extra mile even for smallest of the guest needs as a basic gesture of hospitality. I have shared your compliments with Rosemary, Aparna and Karthika at reception and Sugish, Sugesh and the entire team and have served as a great source of inspiration for them.

It is wonderful to know that you enjoyed our unique ambiance, our rooms, our lawns and the hotel architecture and above all our young Ramu, and that your experience at the Raviz was memorable. Ramu is a darling of all of us and as well of our guests too.

Your concern about the floating debris has been our worry right from day one. We are lucky that we don’t get many in front of the hotel and is much less compared to other lakes in Kerala. We do try to clear it out on a daily basis but still is not enough to do justice with the constantly moving currents.

My team and I look forward to welcoming you back to the hotel on your next visit to Kollam.

Warm regards,
Arun Kumar
General Manager
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Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2012

This was our second visit to this Hotel, we stayed for 2 weeks on first visit and 1 week the second time. Great property,very well designed resort, the staffs was very friendly and the resturant is very good.
We found that this is the best hotel in the radius of 50 km and would recommend people to try this hotel. The rooms are good and local amenities are fantastic. Our sepcial thanks to staffs of Reservations, Front Office, Resturants, Travel desk and recreation for their Hospitality. This dream project of Dr. Ravi Pillai has been fulfilled and the mass will benifit.

Room Tip: All the rooms have good view, if one is looking for lake and pool view they should stage at the Heri...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raviz, General Manager at WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam, responded to this review, December 16, 2012
Dear Mr. Santosh,

Greetings from The Raviz, Kollam!

Thank you for choosing to stay at The Raviz, Kollam and for taking time and posting such a wonderful feedback of our hotel on Tripadvisor. We are delighted to receive your feedback and to note that the hotel and the service exceeded your expectations. Your recognition is a great source of inspiration and will motivate all of us to strive even further for excellence and deliver our best.

It was our absolute privilege to have you stay with us the second time and look forward to welcoming you at the Hotel on your next visit to Kollam. It is an overwhelming feeling to receive such a great feedback from repeat guests of the hotel by saying “By far the best of all our hotels in Kerala, we got a true taste of Kerala Hospitality”.

As you rightly mentioned, “the best hotel in the radius of 50 km” and the strategic location of our hotel on the banks of the serene Asthamudi Lake adds on to your opinion. It was indeed a dream project of Dr. Ravi Pillai to create this unique and iconic hotel. Raviz is indeed an architectural marvel carved out from true Kerala traditions and has been the focus of fascination for all visiting Kollam. We are delighted that you found our rooms, food and all amenities and facilities at the hotel very conducive for a leisure traveler. Your recognition of our product is well appreciated by all of us.

Your compliments to our staff have been conveyed to them and they are inspired to excel in all their guest interactions. It is our constant endeavor to provide superlative hospitality to delight every guest at our hotel and it is very heartening to note that such efforts are so well appreciated. The entire team feels honored to read your compliments. It is our endeavor to provide our guest with the highest level of comfort and to make their stay truly memorable.

The team at The Raviz is committed to quality service and your appreciation for our team members is truly rewarding. I am glad that you could feel the personal touch they provided in their services.

We look forward to welcoming you back to the hotel on your next visit to Kollam.

Warm regards,
Arun Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 3, 2012

We visited Kerala over a period of 13 days of which, 2 days were at the Raviz. By far the best of all our hotels in Kerala, we got a true taste of Kerala Hospitality. It was the most Child Friendly hotel i have stayed in recent times. All the people at the Raviz were particularly friendly and pampering our every need. My daughters had such a great time learning napkin folding & table manners from the Restaurant Staff, Children's Activity with the front office staff looking after their every need. it was indeed a truly great stay. the food was awsum in terms of choice and taste. the rooms are extremely well maintained and very comfortable to stay in.

Room Tip: the lake view rooms offer a great panoramic view of the the lake and particularly the sunset.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raviz, General Manager at WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam, responded to this review, December 21, 2012
Dear Valued Reviewer

Thank you for choosing to stay at The Raviz, Kollam and for taking the time to share your comments with us through Trip Advisor. We are delighted to receive your feedback and to note that the hotel and the service exceeded your expectations.

Greatly appreciate all the encouraging words you have for our associates and the stay experience at The Raviz, Kollam. We are happy to know you enjoyed the Kerala hospitality, the guest rooms, children’s activities and food and beverage offerings. It is our endeavor to be One Step Ahead for our guests and become the preferred choice of hotel in Kerala!

The food and beverage team was pleased to know you enjoyed the variety and taste of the Global Cuisines served at our Restaurants. Thank you for all the encouraging words for our team, which will motivate them, to excel further in service delivery.

We look forward to having you with us soon.

Warm regards,
Arun Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

We visited Ravis on 29th Nov to celebrate our 3rd anniversary. We decided to choose this property as I had to travel back to Bengaluru the next day. However, we later discovered that it was a great decision which resulted in the best anniversary celebration that we had, of the 3 years! The location might be a bit away from the normal crowded tourism spots on the map, but not too far away from the NH and for me that was the whole point. You will find all that's necessary for a peaceful time off the busy world. The excellent backdrop of the Kerala backwaters is so refreshing. Value adds are the many activities that you can do @ Ravis. Checked in at 2 PM and since then we were made felt at home which mainly is due to the warmth of the hospitality right from the bell desk. Our 18 months old daughter made most friends there and that explains it. I have stayed in several hotels in and out of India it had never occurred to me that i can remember the names like i do of Mr Bonson, Aparna, Karthika and Akhil. I should also mention Mr. Sreejith and his housekeeping team who responded proactively and positively for all the adhoc needs that we had. Also the room quality is like it should be. Thankyou chef for the cake which was a surprise for my wife. Thanks a lot guys you made every penny worth it. See you all soon :-)

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raviz, General Manager at WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam, responded to this review, December 21, 2012
Dear Valued Reviewer

Thank you for choosing to stay at The Raviz, Kollam and for taking the time to share your comments with us through Trip Advisor. We are delighted to receive your feedback and to note that the hotel and the service exceeded your expectations.

It gives me great pleasure to learn that you had a comfortable and more than expected stay at The Raviz, Kollam on your third anniversary and the service delivered by our team (Bonson, Aparna, Karthika, Akhil and Sreejith), our chefs food, the room and the location had fulfilled your expectation.

I along with my team members would await to welcome you back at the Raviz, on your next visit to Kollam.

Warm regards,
Arun Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
55 reviews 55 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 2, 2012

Dear Raviz team,

I am still thrilled by the amazing venue and service you provided to make my wedding most memorable for my parents, guests, my bride and myself. The hotel is immaculately clean and represents the best of Kerala. The food preparation was fantastic and the waitstaff were top class. The management is patient and collaborative.

Weddings are complicated events with a lot of moving pieces, but Raviz pulled it off for a group of ~60 staying guests in 34 rooms, and ~30 visiting guests from Trivandrum. We staged several events with Raviz:
1) a casual sangeet buffet on their outdoor grounds beside the Lake,
2) a Nair-style wedding in Pergola (looks modelled after a hall in Padmanabhapuram Palace) with an elephant to add to the excitement,
3) A sadhya for about 90+ guests in their Senate Hall
4) a bollywood themed formal dinner reception in Empire Hall, and
5) A full day cruise for about 45 on their remodeled party boat including massages, charicatures, food and games.

I could not have asked for a better event and thank you wholeheartedly for your partnership in everything. I will be back, and I hope this review encourages other couples to consider Raviz as a preferred choice to celebrate a Kerala wedding.

Room Tip: I stayed in the Royal Suite - was spacious and large to entertain guests late night and enjoyed fant...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raviz, General Manager at WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam, responded to this review, December 22, 2012
Dear Harish,

Thank you for choosing to stay at The Raviz, Kollam and for taking the time to share your insights from your recent stay with us through Trip Advisor. We are delighted that you enjoyed a comfortable and seamless stay experience and that the hotel and the service exceeded your expectations.

As you rightly point out, the Raviz with its classical setting amidst the natural trpical garden and the serene Asthamudi Lake, is indeed a very good choice for organizing destination or residential weddings or dream wedding with the variety of options on offer. It is good to know that the hotel, from the room and amenities, to our facilities and dining offerings, met with your expectations and made the whole wedding experience for yourself and your guests a memorable one.

We are also pleased that you were happy with the service you received. As we always work towards delivering a premium level of service and the best stay experience, we truly appreciate receiving constructive feedback from guests such as yourself.

My Food and Beverage team is extremely thrilled to know that you enjoyed our Food & Beverage offerings and shall strive to continue to ensure the high quality of both service & food served in our outlets.

We truly appreciate your kind feedback and look forward to welcoming you back when you are next in Kerala. It was a pleasure having you with us and we hope for another opportunity in the future to extend the exemplary service and experience to you that we always strive to deliver.

Warm Regards,

Arun Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam

Address: Thevally,Mathilil P.O.,Kollam | Kerala, Kollam 691601, India (Formerly The Raviz Kollam)
Location: India > Kerala > Kollam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Kollam
#1 Luxury Hotel in Kollam
#1 Family Hotel in Kollam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — WelcomHotel Raviz Ashtamudi, Resort and Ayurveda Spa, Kollam 4.5*
Number of rooms: 93
Official Description (provided by the hotel):
A 5 star deluxe property on the banks of the serene Ashtamudi Lake. In the heart of Kerala’s lush backwater country, in Kollam. The Raviz skilfully redefines luxury combining a historic ambience with modern luxuries. This five star deluxe resort, Spread over 5 acres of beautiful landscaped lush green gardens, boasts 93 guestrooms designed with subtle touches while incorporating the finest comforts of contemporary living. Whats more, the 93 exquisitely furnished rooms and suites including heritage villas and private villas with pool, provide an astonishing level of comfort that is hard to match. At The Raviz you will indulge in nature’s luxurious surroundings and tranquil waters, while you are swept away and enchanted by its beauty. The serene Ashtamudi Backwaters exude stillness and calm, while its exotic beauty, freshness and purity welcome you.Welcome to the untouched and unseen Heaven in God's own country, Kerala. ... more   less 
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WelcomHotel Raviz Ashtamudi, Resort And Ayurveda Spa, Kollam Kerala, India

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