Despite it being a cold November afternoon, there was no heating on in the wooden chalet style room. The room was large with two single beds (we had booked a double) a coffee table, two easy chairs, two dining style chairs, tea making facilities and a small wall mounted tv (intermittent Signal). The carpet was showing signs of age and there was not one picture on the walls, in the lobby area the was two unlocked cupboards, containing spare housekeeping items, plus some dirty socks and used linen. It was not a welcoming place. The bathroom heated towel rail was not on and was icy. The grout was black in places and there was mould on the skirting board, there was plenty of hot water and towels plus a dubious red coloured bottle of toiletries - label unreadable.
The bed was comfortable and the linen clean, but there was a significant blood stain on one pillow.
We did not have an evening meal, so can not comment. Breakfast was good. The staff said the right words but their heart wasn't in it. There did not appear to be effective supervisio of the hotel and its staff.
We had stayed before and had a pleasant stay so were disappointed with this visit. The hotel is so well located and reasonably priced it is a shame.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Odigeo and TripOnline SA so you can book your The White Hart Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The White Hart Hotel Chalfont St. Giles