We have stayed at numerous AI resorts over the last 20 years - many being in Mexico, DR and Cuba. However this was the first time that we had stayed in a Panama AI- living just down the coast we used a Groupon opportunity to check the place out and were pleasantly surprised. A typical resort atmosphere and offerings as expected at an all inclusive. The stand out differences were 1) the dining area was large, well laid out and did not have major line ups for food - breakfast actually had 3 eggs stations 2) the beach bohios were nice to have (not a usual offering for Panama) - and a quiet away from the busy pool 3) there was no 'stinginess' with alcohol and the brands were decent - inclusive of the wine which often can be 'swill' at these places 4) service was pleasant and somewhat attentive - this is an evolving part of tourism here so there is still work to be done but it was ok 5) food was offered all day long at one place or another
Not issued a 5 star rating: 1) room was dated and needed more to 'warm it up' - although the bed was very comfortable 2) an ongoing issue I have with Sheraton is the in-room wi-fi charge policy 3) no balcony to sit outside on(although a few rooms do) 4) food selection was varied and great BUT it seemed everything was cold - I realize buffets are not fine dining choices and a large crowd is being fed - but it just seemed like the bulk of items had been sitting in the warmers for hours...
Would I return - absolutely at the right price.
- Also Known As:
- Sheraton Bijao Beach Hotel Santa Clara
- Sheraton Bijao Beach Hotel
- Sheraton Bijao Beach Resort Panama/Santa Clara
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