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“Catching up” 3 of 5 stars
Review of Grand Hotel Mercedes

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Grand Hotel Mercedes
Jr. Raimondi 610, Pucallpa, Peru   |  
Hotel website
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Hotel amenities
Ranked #3 of 11 hotels in Pucallpa
lima
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Catching up”
3 of 5 stars Reviewed September 17, 2012 via mobile

Ok, so this is the second time I stay at this hotel. Last time, I stayed with friends and so I guess I either did not notice or did not care to look closely at the hotel. This time I went with my wife and she has higher expectations ( which is contagious). Overall the hotel is nice, it has a beautiful pool area considering it is in the middle of the city. Service was nice except for the lady that runs the restaurant, she seems to not like her job or just be tired of waiting on people and so she had always a mean and angry way of acting.
The restaurant food was good! I had a "New York" burger and was pleasantly surprised. Not the best but good.
The rooms where clean and service in general was good and with a smile.
My observation is that this is an older hotel, so now that newer, fancier, nicer hotels are showing up they have started to do renovations. This means the noise of construction will be heard through out the morning and afternoon, but nothing to disturbing.
The pros: A/C , hot water ( yes it is nice even though it is 100 degrees outside), breakfast included, close to the banks, farmacies and 3 blocks from the main square.
The cons: does not offer airport pick up or drop off, old and out of date decor.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
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English first
Montreal, Canada
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 1, 2011

10 of us travelled to Pucallpa to build a house for a needy family. The Arequipa Hotel was a decent place to stay at the end of busy work days. The breakfast included scrambled eggs (instead of the standard bread and jam). The water was not always hot, but in a hot climate, that was not a big problem. The hotel had AC and a fridge in the rooms. drinks and snacks are available for purchase in the lobby. Friendly, accommodating personnel. For $40/night it was a comfortable stay and loved having wifi.

  • Stayed March 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Mercedes

Address: Jr. Raimondi 610, Pucallpa, Peru
Phone Number:
Location: Peru > Ucayali Region > Pucallpa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 11 hotels in Pucallpa
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Estamos ubicados en el centro de la ciudad de Pucallpa; ofrecemos a nuestros huespedes: Nuevo restaurante con menu y platos a la carta. Piscina. Jardines tropicales. Cafeteria bar. Panaderia Internet WIFI. Atencion a la habitacion las 24hrs. Cochera Servicio de lavanderia. Grupo electrogeno. ENGLISH - FRANCAIS - DEUTSCH - PORTUGUES - ITALIANO ... more   less 
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Also Known As:
Grand Hotel Mercedes Pucallpa, Peru - Ucayali

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