Ok, so this is the second time I stay at this hotel. Last time, I stayed with friends and so I guess I either did not notice or did not care to look closely at the hotel. This time I went with my wife and she has higher expectations ( which is contagious). Overall the hotel is nice, it has a beautiful pool area considering it is in the middle of the city. Service was nice except for the lady that runs the restaurant, she seems to not like her job or just be tired of waiting on people and so she had always a mean and angry way of acting.
The restaurant food was good! I had a "New York" burger and was pleasantly surprised. Not the best but good.
The rooms where clean and service in general was good and with a smile.
My observation is that this is an older hotel, so now that newer, fancier, nicer hotels are showing up they have started to do renovations. This means the noise of construction will be heard through out the morning and afternoon, but nothing to disturbing.
The pros: A/C , hot water ( yes it is nice even though it is 100 degrees outside), breakfast included, close to the banks, farmacies and 3 blocks from the main square.
The cons: does not offer airport pick up or drop off, old and out of date decor.
- Official Description (provided by the hotel):
- Estamos ubicados en el centro de la ciudad de Pucallpa; ofrecemos a nuestros huespedes: Nuevo restaurante con menu y platos a la carta. Piscina. Jardines tropicales. Cafeteria bar. Panaderia Internet WIFI. Atencion a la habitacion las 24hrs. Cochera Servicio de lavanderia. Grupo electrogeno. ENGLISH - FRANCAIS - DEUTSCH - PORTUGUES - ITALIANO ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Odigeo so you can book your Grand Hotel Mercedes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Hotel Mercedes Pucallpa, Peru - Ucayali