We had problems with front desk clerk named Mohammed. He was rude and gave us all misinformation. He was not customer friendly. The resort is a new WYNDHAM property and it is up to Wyndham standards. We didn,t have hot water for our stay from 05MAR to 10MAR2010. We had two 3bedroom villas and one 2bedroom villas. They have to work out problems in all three units. These problems were due to poor construction which isn't Wyndhams fault. When you notify the staff with problems they rectify your concerns immediately. The parking is awful. Parking lot is privately owned and their staff treats you like you are a dog. Wyndham staff had to intervene everytime you exitted the garage. Sometimes you had to run back and forth from the garage to the front desk 3 and 4 times in one day. I will not return to this resort until this problem is rectified. The rooms are beautiful and well maintained. Shuttle buses to the D>C> Metro are across the street. ou can explore our nations capitol without driving your vehicle. Visit this resort and enjoy Washington,D.C. The area has nightly entertaiment in walking distance. there are three airports close by.
What is Certificate of Excellence?
TripAdvisor awards a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.