Normally every Wyndham Resort that I have stayed at has been a five star experience. I cannot say that about this Wyndham at National Harbor. My family stayed here for five nights in late August. To begin with, when we checked in we found empty beer cans on the floor in the bedroom along with a used band-aid on the floor. The carpet looked as if it had not been vacuumed this week. We called guest services and cleaning was dispatched and that problem was solved. Then we found that the telephone in the main room was not working. After two calls over two days, it was finally replaced with another one that did not work either. The wireless Internet turned out to be a real joke. When it worked, and that was about sixty per cent of the time, it was about as fast as dial-up service. You could overlook this if it were a budget hotel but at an upscale resort it is totally unacceptable.