We checked in for three day vacation to take our children to the capital for their first time. The facility is new, beautiful and in a wonderful area of town. Check-in wasn't until 4 pm, the room wasn't ready and they wanted us to wait in their second story recreation facility until the room was ready. This was incomprehensible and I wasn't going to stand for it. They were able to make a comparable room available, but the problems didn't stop. The sales staff is positioned near the front door. They will hassle you and hassle you and hassle you to meet with them. Their slimy tactics even resulted in them conducting an "inventory" to try to sell us more property in which we might have been interested if their sales staff wasn't so appalling. Even upon check-out, they asked if we were checking-in. I replied, I've been here three days, I'm checking out, if you noticed my face instead of seeing dollar signs, I would have been more inclined to enjoy my stay more.