We stayed here for 3 nights over New Year's! Bell staff were amazing, Terry was very friendly and efficient! We had a 2 bedroom Presidential, and the room was clean and superb! The parking charge was $11 per night, which is fine. I did not seem to get the appropriate parking ticket when I checked in, and when I went to the front desk to ask for one, they told me they already gave me one and had already explained the parking procedure. What? The finally gave me one, and when I went to check out they had charged me for an additional ticket. I had to go back and forth with them to get the $11 taken off the bill. The room and experience was still good overall, and I would stay there again,but get the parking pass up front.