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“Clean, bright, and convenient to National Harbor” 4 of 5 stars
Review of Residence Inn National Harbor Washington, DC

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Residence Inn National Harbor Washington, DC
3.0 of 5 Hotel   |   192 Waterfront St., National Harbor, MD 20745   |  
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Ranked #2 of 5 Hotels in National Harbor
Certificate of Excellence 2014
Winston-Salem, NC
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Clean, bright, and convenient to National Harbor”
4 of 5 stars Reviewed September 10, 2013

I stayed here as it had the best rate of the hotels in National Harbor and was convenient to a family event being held at a nearby hotel.

The hotel itself is a clean, new Residence Inn. I was upgraded to a view room (the view was of the Gaylord Hotel across the street). The non-view rooms look out at the parking deck behind the building. The rooms were very clean and comfortable and well set up if you were sticking around for a few days. I wasn't that hungry at breakfast, but it appeared to be a typical Residence Inn breakfast.

As a whole, I'm no fan of National Harbor as a destination. But, if you are going to be there for a few days, this hotel is worth considering. It is clean, convenient and quiet--it has a no partying policy.

Room Tip: Rooms facing the Potomac have a decent view (two per floor). The other ones, less so. Also, a high...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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237 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • French first
  • Spanish first
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English first
Busan, South Korea
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

As a hotel, it is a perfectly passable one...that's about it. The service is ok, the access is ok, even the included breakfast is ok...powdered eggs and all.

What really made this hotel stand out in a bad way was the room itself. The furnishings were mediocre at best and the living room chair was even ripped. For the price you pay, you should also get a decent TV. They only provide a 30-odd inch TV and the reception is abysmal. The towels were not always clean and clean-smelling...to me, these are the core of a hotel's business and I wouldn't be surprised to learn that in the near future this hotel lost business, especially when the Gaylord National is just across the street. Overall, just an average hotel made even worse by the substandard accomodations.

Room Tip: Avoid this hotel if at all possible.
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pa
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 3, 2013

This hotel is in a great location for visiting DC. There is a free shuttle to the metro train which will take you to all the sites. You can take a water taxi to Alexandria which is very charming. You also get a great free breakfast every morning. The staff was very helpful & the hotel was very clean. Enjoy!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 31, 2013

I have stayed in the DC area many times and this is by far my favorite hotel. We checked in late around midnight, the hotel was not busy so they gave us a complimentary upgrade. You need your hotel room key to get in after a certain time and whenever you use the elevator, even though it's a beautiful area it made me feel even safer. The hotel had a nice clean scent rather than a standard hotel smell so walking off the elevator onto our floor was a pleasure. Breakfast was included which was a nice hot assortmant and everything was delicous (including the cooffe & I'm a bit of a coffee snob). One of the best extras is the fact that parking is $13/day for the garage accross the street, you just need your room key and you can go in and out as many times as you like, although this is a great location so you really don't need to drive anywhere unless you are headed out of the Harbor. Our room was beautiful and so was our view. All the staff was friendly and attentive!! We had our do not disturb hanging on the door so housekeeping hung a bag of fresh towels on the door for us! We didn't use it but, the full kitchen is great along with all of it's amenities (fridge, microwave, dishwasher, plenty of dishes, silverwear and cookwear). I will definately stay here on all my future trips to the area!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson
Top Contributor
90 reviews 90 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 23, 2013

First time I have been to the National Harbor area during a visit to the DC area. This was a business trip to Andrews AFB, and I am not sure we could have stayed at a better location.

Great staff, friendly, caring and really made me feel welcome. The hotel is clean, modern and the rooms are very spacious - including a kitchenette, you could live here! The hotel also has a parking agreement with a garage directly across the street; make sure parking is included in your room rate when you make your reservation. Also very close to the Alexandria Old Towne water taxi landing - $16 round trip, hard to beat.

Standard buffet breakfast, very good, and manager social, sans alcohol, not so good. Many great eateries in the area.

I had issues with the complementary wireless internet that were never resolved during my stay - in spite of more than an hour with tech support.

Room Tip: Rooms on the east side of the hotel have a view of the Potomac River.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 16, 2013 via mobile

The staff was helpful and friendly, rooms were clean, spacious and very comfortable. Chain has a lot of little extras thrown in to room price. Pool and free breakfast were very nice and convenient. Area is very expensive.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bel Air, Maryland
Top Contributor
134 reviews 134 reviews
55 hotel reviews
Reviews in 73 cities Reviews in 73 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 14, 2013

This hotel is poised to be an outstanding hotel. It is perfectly located at the National Harbor for conferences, shopping and getting into key areas in the DC area. While the lobby and rooms are stylish, we had major cleanliness issues in the bathroom. Serious attention to details that make a hotel more than just average. They offer a full self serve breakfast which is nice if you like eggs, sausage and bagels. Little to no healthy options for food. Parking is separate from the hotel and can be an issue for those concerned about security.

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn National Harbor Washington, DC

Address: 192 Waterfront St., National Harbor, MD 20745
Location: United States > Maryland > National Harbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in National Harbor
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn National Harbor Washington, DC 3*
Number of rooms: 162
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Also Known As:
Residence Inn National Harbor Washington, Dc Hotel Oxon Hill

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