My wife and I stayed at the Westin National Harbor as a late anniversary gift to ourselves. The room (613) was very clean and had a beautiful view of the Potomac River. The woman at the front desk and the bellman were both very friendly. On the other hand, the housekeeping manager who knocked on our door @ 1pm asking when we were leaving probably should've known that we were allowed a 4pm checkout w/ our package.
We only really had 2 significant issues with the hotel:
1) room service: as part of our romance package, we were entitled to a free in-room breakfast for 2. We wanted something different (but similarly priced) than what the coupon offered, and the person who took our order really didn't seem to grasp what was on the menu and nearly charged us $39 to add a steak that should've only been $6 additional dollars. The food arrived 30 minutes later than promised and was 'barely' warm when it arrived.
2) loiterers: There were a couple of older people sitting outside the front of the hotel, and they just seemed out of place. I consider the Westin a fairly 'upscale' hotel, and I just didn't think it was very upscale of them to allow people to loiter in front of the hotel. I felt the same way several times when younger men were in the lobby "hanging out" and it drinking. It just seemed awkward and low-class.
FYI: The fitness center was nice with multiple treadmills and a few bikes and Nautilus-type equipment. The pool was super-small.
The National Harbor is truly a work in progress and it will likely be a while before it lives up to what the developer's envisioned.
- Official Description (provided by the hotel):
- Rising up on the shores of the scenic Potomac River, The Westin National Harbor looks out over views of our nation's capital and its many landmarks. ... more less
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- Also Known As:
- The Westin Washington National Harbor Hotel Oxon Hill
- Westin Oxon Hill
- Westin Hotel National Harbor
- Oxon Hill Westin