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“A wonderful stay” 5 of 5 stars
Review of Neptune Pwani Beach Resort & Spa

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Neptune Pwani Beach Resort & Spa
5.0 of 5 Resort (All-Inclusive)   |   P.O. Box 3400, Pwani Mchangani 3400, Tanzania   |  
Hotel amenities
Ranked #2 of 5 Hotels in Pwani Mchangani
Cambridge, United Kingdom
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“A wonderful stay”
5 of 5 stars Reviewed November 10, 2013

We stayed here for 4 ngihts in September 2013. The staff were incredibly friendly, we loved all the restaurants and thought the food was really good. Every guest gets one meal at the pizza restaurant which I would recommend as a bit of a change but book in advance as it gets busy. The all inclusve cocktails are really nice and there is a good variety though they don't serve them at the swim-up bar which is a bit of a shame. The entertainment staff are very friendly, I would definitely recommend some of their activities. We also had a meal at the a la carte restaurant which was offered to us as we were on our honeymoon, the meal was wonderful though perhaps a little expensive if you were paying for it yourself. We didn't really find the beach boys a problem, if you don't want to talk to them just say that you would like to be left along right from the beginning and don't start a converstaion with them, they will then leave you alone. We went on the beach every day and spent quite a lot of time on the sand bank though look out for sea erchins when you are walking through the shallow water.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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484 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 1, 2013

Super hotel eith two large pools one with swim up bar. There are plenty of sun loungers on the beachfront. The sea view is stunning. Walking on the beach is great among the pools and sandy spits.
Rooms were spacious and each with a large balcony. They were well cleaned and each has a fridge with soft drinks restocked every day.
Food was very good and good variety. There is a sprciality pizza restaurant. Bar has a good atmosphere. There is evening entertainment each night of a band or dancing.
There are also regular daytime activities from volleyball to the beach or village walk.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 19, 2013

This was a comfortable place. Rooms were nice although not large. The deck was quite huge. Although advertised that all rooms have a view of the ocean that is debatable. There are two enormous pools, one having a swim up bar. There is entertainment every night and if you are not a night person then do not get a room in the 300s because the noise travels right into your room. The beach has beautiful white sand and the tides are enormous so it is great to walk out. The 'beach boys' pester you constantly so don't speak near them and they will eventually leave you alone. The buffets for all meals are extensive and change each day. The staff are friendly. Free wifi is available in the lobby but sometimes slow. This is one resort of a dozen all in a row on this stretch of beach. Unfortunately it is about a one hour drive to anywhere - the airport, Stonetown, the spice plantations, etc..

Stayed October 2013, traveled with friends
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Cape Town, Western Cape, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2013

Unforgetable breakaway, Resort is managed very well which in turn benefits guests. staff are friendly ,professional and very caring when it comes to making the family welcome.
Full board is great ,and open bar ,cocktails,snacks all day make for a real treat.
Beach is fantastic,Nice clean sandbank for wading and collecting shells.
Beach hawkers, mainly Masai boys are actually great fun .Great paintings on offer for bargain prices.
Rooms clean and gardens very special,Dont miss a walk around ,Property must be approx 20 hectares.Swimming pools fantastic and spotless.
Wiill most probably spend time at this resort again.
Phillip,Gail, Robin and Jessica.Cape Town.South Africa

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 3, 2013

Just got back from Sandies Neptune Pwani beach. 7 nights from 24 Sept to 1 Oct. We were absolutely delighted when we arrived and it only got better. The rooms and bathrooms are lovely, well furnished and very spacious. The entire resort was spotlessly clean. The service could not be faulted. The resort is asolutely beautiful. The gardens were absolutely gorgeous. The pool was magnificent and the beach was beautiful (wish I was still there). The beach is lined with beautiful palms which give plenty of shade if you need it and plenty of sun if you don't. There is a coral reef at this resort far out to sea which means the sea was fantastic although quite shallow. No current and no waves. There are a lot of steps up to some of the rooms so if you are frail, then ask to not go into these rooms but I am not a youngster and had no problem with them whatsoever. The food was very good and quite a few choices. I do not understand why someone said this was not a place for honeymooners as we met a few there and they were very very happy. There were not too many children around and those that were, were well supervised and were no problem at all. Maybe end September is just the right time to go. I was concerned about the beach hawkers who pounced on us the day we arrived. However, once we got chatting to them, they were all really good fun and quite happy and were not a problem at all. The tours from the resort were quite expensive but were well enjoyed in spite of this. the spa is horrifically expensive at US$100 a massage. The beach ladies have set up a massage "hut" on the beach within the African shops and I went there. It was spotlessly clean, beautifully put together and I had one of the best massages I have ever had for US$20 so I can really recommend this. All in all, we did not want to leave, wish we were still there in that beautiful place and are already planning another trip back there next year. As beach holidays go, this was one of the best ever and was very reasonably priced for what we got. I cannot recommend this resort highly enough and would like to thank the management and staff there for ensuring our holiday was absolutely perfect. I could not fault anything (except maybe the pizza restaurant which I will not bother with again).

Room Tip: The resort was quite busy so we were put in rooms right at the back up a staircase over a coral reef...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanzibar, Tanzania
1 review
5 of 5 stars Reviewed October 3, 2013

My husband and i stayed at the Neptune for 2 nights in 28th & 29th September. It was unbelievably enjoying.Upon our arrival we we had this warm welcome form Virginia who addresses us by our names and that felt really nice.The food was amazing because we haven't felt the homely experience in other Resorts.The food was so delicious, tasty and to the mark(Chicken, fish, the rice was so aromatic). At the bar we enjoyed the special Fruit shake by these two amazing guys( Juma & Hassan) Wow it was great,we infact had 3 glasses each and before we left my husband said we would not leave without having a glass each.The rooms are lovely, simple and so African and that made us feel like home the moment we arrived.. Amazing...

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spain
Top Contributor
70 reviews 70 reviews
26 hotel reviews
Reviews in 46 cities Reviews in 46 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 30, 2013

Standard all in resort in terms of the way it is run, clientele, food, drinks, rooms.
What sets it apart are the grounds, the makuti roofs of the rooms and their terraces, the low density of guests, all round friendly service and especially the beach.
Many strips of sand can practically disappear at high tide, but Sandies leaves a swathe to enjoy the breakers at high tide and the local beach life at low tide, which gives you the opportunity to wander far out in the company of the seaweed farmers and rockpool combers looking for shellfish, starfish... take a stroll.
True, some of the beach lads can be a bit persistent, but all are polite and respectful and form part of a scene, which gives visitors a glimpse of how, despite the existence of several tourist complexes, the locals, young and old, men and women carry on about their daily lives.
Although buffet food was good, for those staying longer, a lack of AI options other than the silent pizzeria meant the hotel came up short given what Sandies charge.

Room Tip: Nearer the beach is more expensive, but ideally not too near the restaurant area if you plan to go t...
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptune Pwani Beach Resort & Spa

Address: P.O. Box 3400, Pwani Mchangani 3400, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Pwani Mchangani
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Pwani Mchangani
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Neptune Pwani Beach Resort & Spa 5*
Number of rooms: 154
Official Description (provided by the hotel):
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has been meticulously created, emulating traditional Zanzibar style, using the best in local design, interiors and furnishing, meeting top international standards. The Resort features 150 rooms all with terrace and ocean view, situated in 2 level blocks and 4 individual beachfront suites with in-room Jacuzzi. Facilities include 3 restaurants, 2 bars, the Rain & Earth Spa, the Spherique Boutique, conference room and facilities and a water sports centre. ... more   less 
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Also Known As:
Sandies Neptune Pwani Beach Hotel Pwani Mchangani
Neptune Pwani Beach Kiwengwa
Neptune Pwani Beach Hotel Kiwengwa
Neptune Pwani Beach Resort & Spa Zanzibar/Pwani Mchangani

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