We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Vacation destination” 4 of 5 stars
Review of Neptune Pwani Beach Resort & Spa

Save Saved
You added Neptune Pwani Beach Resort & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Neptune Pwani Beach Resort & Spa
5.0 of 5 Resort (All-Inclusive)   |   P.O. Box 3400, Pwani Mchangani 3400, Tanzania   |  
Hotel amenities
Ranked #2 of 5 hotels in Pwani Mchangani
Pta.
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great Vacation destination”
4 of 5 stars Reviewed January 5, 2013

We went for 7 days in Dec 2012 and it was absolutely awesome. The weather was great. The rooms and food excellent. The only negative was Precision Air. We ghad to fly Precision Air form Nairobi to Zanzibar and they left the whole flights lugguage behind. Neetless to say we had to go though almost a whole day without any lugguage. We only received it 21:00 at night.

Room Tip: See Facing rooms the best.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

447 people have reviewed this hotel

Traveler rating
    266
    146
    22
    10
    3
See reviews for
79
272
11
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hasselt, Belgium
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012

We were at Sandies Neptune in Zanzibar last november. The hotel is located at a beautiful very large white sandy beach. The hotel itself has a tropical, clean and large garden where the rooms are located. The rooms are large and very clean. The 2 swimming pools are great. One has a poolbar. The 3 restaurants are fantastic for a place that is very poor. The all inclusive service is good. Some of the rooms are at see level and other are located on a hill. You have to take a lot of steps to get there but the view over the hotel ground and the see is beautiful. The spa is also located at this level. The staff is very friendly.
Go to youtube "sandies neptune zanzibar" to see some nice views images

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 26, 2012

This was our first trip to Zanzibar and certainly not our last. Hotel, gardens and pool are lovely at Neptune. We went all inclusive. The pool bar is the "local" hangout. Everybody chats and is friendly. Nice vibe. The staff are friendly and always greeting. The food was good, always fresh fish and chicken or pork. Pity that there was no ice-cream and the fruit selection was very boring. No bananas, star fruit, jackfruit etc. Good cocktails and lovely cappucino's at the bars. We did go for Pizza one night and their pizzas are very good. We also had hamburgers and chips for lunch there twice and was good. The hotel room was kept clean and only ever saw 2 mozzies whilst there.
The Spice Tour was excellent, thoroughly enjoyed it and so did my 8 year old. We used Island express and our guide "Juma" was very good, even stopped at a roadstall and bought us bananas.
We snorkelled off Mnemba Island twice and we went with the "beach boys" Eddie Murphy crowd. Both times no problems, they had water, cokes, fruit for us. Mnemba is flippin fantastic. You have to snorkel or dive there. Just barter with the beach boys, we paid $30 dollars each and $10 for my son. They bought along the snorkelling gear and flippers.

Its a pain when u want to go swim and you have all the beach sellers around you. I eventually just ran down the beach to the sea. But you meet, "james bond", charlie brown" "madiba", "alibaba" you name it. You end up having a laugh with them and they just want to talk and found out about South Africa etc. I loved their beach stalls with their names of "Sandton City", Hyde Park, Shoprite checkers, Pick n Pay, Ikea etc. We bought stuff from the stalls and supported the locals. They make lovely beaded sandals and cost around $20 a pair. I had a full body massage for 1 hour on the beach by "shani" and it was good and much much cheaper than hotel. She also did our henna tattoos and is very talented in her art work.

Just don't lie too close to the wall/edge were the hotel beach ends, as the beach sellers will call you or whistle for u. It can become a bit tiresome.
We went on the Safari Blue Tour and it was very good. Good snorkelling, lovely reef and lunch was lovely. The crystal blue waters on both islands were just awesome. Its extremely hot, went thru 2 bottles of sunscreen in a week. Other than, its a lovely relaxing holiday. Must mention the drivers on the road are very courteous and drive slowly and all very prompt.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 20, 2012

What a pleasure to be back "at home". We stayed there again for 15 nights. It was wonderful as usual. I will not come back on all the positive points as everyone writing a review on the Neptune does it. What I found different was they have a new Chef (German); the food is good, but I think it was better when the Austrian Chef was there especially the seafood platter ($110.-for two people) unfortunately it was dry and not as good as before.

In my last review, I was complaining that they removed the music at the pool bar; when we arrived this time the music wasn't there; we talked to the F&B manager saying it was really sad not to relax while drinking a coktail at the bar and the music center arrived the next day and the bar became the most popular spot in the swiming pool.

What I would like to draw attention to is the staff, nobody mentions them; they are the heart of this place; the Neptune would not be so popular if it wasn't for Steven, Rajab, Raphael, Stella, Sabri, Anna, Djuma, "Little Boss", Agnes from the bar and restaurant and of course little Mary who makes sure that when you go to the restroom at anytime, everything is super clean (at the poolbar).

Dear Guys we really love you and thank you for your friendship.

And for those who like horseriding a club just opened a few month ago (I think this is the only one). They have 9 horses and the owner is Italian. You can find information at the watersport house of the Neptune down by the sea (next to the volleyball pitch).

Here are some pictures of the wonderful staff of the Neptune.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 5, 2012

We spent the tail end of our Safari honeymoon here in Sandies for 4 nights. Time almost stands still here which makes it perfect for complete relaxation. Hands down, the beach in front of the hotel is the best for miles. During low tide there are beautiful sand bars that allow you to walk out as much a 1km out to sea (bring reef shoes!). But if all you want to do is lay out and get served, you can do that as well and be just as happy. The beach boys can be problematic if you're not firm with them so just say "No thanks" and ignore them. If you're ready to buy some souvenirs, we went into "Marco Polo's" shop and got some pretty great deals but bear in mind you will have to walk past a ton of other shops.

The staff at the hotel was friendly and always ready with a "Jambo!" and a smile. However, the "Hakuna Matata" get's a little old and feels forced after a while.

The rooms were extremely clean and after over a week on safari, the air conditioning was refreshing to have in the room.

The spa facilities were great and well kept. There's a private pool, sauna, jacuzzi and excellent lounging views so I'd opt to go for a massage at least once and take advantage of the facilities for a couple hours. It's beautiful up there...

The food was above average albeit a little westernized so don't come here expected a ton of local food except for the fruits.

Overall, you get what you pay for here and it will not disappoint. I'd recommend this place in a heart beat.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warwickshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 8, 2012

We stayed at the Neptune for 3 weeks in Sept /October . It really is a delightful place to stay . The Hotel has very high standards in every respect but manages to be unpretentiousness warm and relaxing at all times . What a joy to go to the restaurant , at every meal one is presented with a large varied buffet , all delicious . The staff without exception were outstanding , friendly , helpful ,wonderful people .The setting is beautiful with really incredible colours on the beach and ocean and such interest with colourfully dressed ladies collecting seaweed and seafood . The rooms are of a very high standard , if you have walking difficulties be sure to ask for a sea level room as a few rooms are up a number of steps . Have no hesitation in going here , you will enjoy it .
Babu & Bibi

Room Tip: All room are very good just avoid the higher level ones if you have a problem with steps
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelspruit
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 6, 2012

Well Mauritius can and will never be as good and nice as Zanzibar and Sardies Neptune Pwani Hotel.

What a awesome place, excellent food, very clean hotel and fantastic beach. Night intertainment
good, daily activities good.

All inclusive at Pwani means all inclusive - NO hidden cost(like at La Plantation Mauritius)

Will take the whole family of 28 next time. Awesome Place

Room Tip: Sea or Pool Side
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Neptune Pwani Beach Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Neptune Pwani Beach Resort & Spa

Address: P.O. Box 3400, Pwani Mchangani 3400, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Pwani Mchangani
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 hotels in Pwani Mchangani
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Neptune Pwani Beach Resort & Spa 5*
Official Description (provided by the hotel):
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has been meticulously created, emulating traditional Zanzibar style, using the best in local design, interiors and furnishing, meeting top international standards. The Resort features 150 rooms all with terrace and ocean view, situated in 2 level blocks and 4 individual beachfront suites with in-room Jacuzzi. Facilities include 3 restaurants, 2 bars, the Rain & Earth Spa, the Spherique Boutique, conference room and facilities and a water sports centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Travelocity, Booking.com, Jovago.com, HotelsClick, BookingOdigeoWL, Despegar.com and Venere so you can book your Neptune Pwani Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandies Neptune Pwani Beach Hotel Pwani Mchangani
Neptune Pwani Beach Kiwengwa
Neptune Pwani Beach Hotel Kiwengwa
Neptune Pwani Beach Resort & Spa Zanzibar/Pwani Mchangani

Owners: What's your side of the story?

If you own or manage Neptune Pwani Beach Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.