The hotel is lovely but older. We attended a wedding there and the event was lovely. We thought the food was excellent. We had two things happen that reflected poor customer service. 1. We waiting in a long line to check in and were given access to our nonsmoking room. When we walked into the room, we were overtaken by a strong stale smoke smell. This wasn't just from the last guest. It was an old strong smell. We immediately went back to the desk. We tried to go right back to the person who served us but were told we would need to wait in the 30 minute line again. When we finally got back to the front of the line we were given another room but treated very rudely. An hour later we were finally in an acceptable room. Our second unfortunate incident happened when we were leaving. We decided to check out and enjoy the pool for a few hours (again no complaints with the pool it was very nice). We asked that our luggage be stored and were directed to the bellhop. He told us to set it against the wall near him. We thought it was a little odd that he didn't tag it or give us any sort of check in. A few hours later we went back through the lobby and our bags were still sitting there and there was not a bellman in site. We just walked up and took the bag. No one stopped us which tells me that anyone could have taken our bag at anytime during the 4 hours we were away from it. That was totally UNACCEPTABLE! I have stayed at many hotels and have never experienced that sort of disregard for personal property.
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- Also Known As:
- Seaview, a Dolce Hotel Galloway
- Seaview a Dolce Resort
- Marriott Galloway Township
- Galloway Township Marriott