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“Passable at best...” 3 of 5 stars
Review of Crystal Inn & Suites

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Crystal Inn & Suites
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Crystal Inn & Suites
2.0 of 5 Hotel   |   346 E White Horse Pike, Galloway, NJ 08205   |  
Hotel amenities
Ranked #10 of 18 hotels in Galloway
Victoria, Canada
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
“Passable at best...”
3 of 5 stars Reviewed August 29, 2012

Somewhat clean room. Wifi works. If you just need a room to sleep in, it will do. Abt 20-30 min drive into Atlantic City.
Breakfast consisted of pastry that is really stale. One of the pastry looks like it has bite marks. There was a mysterious Idd call charged to the room. But by the time we realised it we are 16 hrs flight away so we decided to let it go.
Service at the front desk was lacklustre. The young man was more keen on playing his playstation in the room behind the front desk.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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26 people have reviewed this hotel

Traveler rating
    3
    4
    9
    3
    7
See reviews for
7
10
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
argyle ny
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2012

booked online, requested king bed got double queen and told no king and i could go to another hotel....there was a king room 2 doors down that was available my entire stay....one bed was sagging in the middle....had to have my key card reactivated EVERY day cause after 11am it would no longer work....front desk is locked at all times and NO ONE available 12am - 6am for anything! all vending machines are at front desk.....not sure how housekeeping is we did not allow anyone in to clean.....all workers were very hard to understand and they had hard time understanding me

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 4, 2012

Sub standard hotel.. Worst experience.. stuffy, smelly, bad owners.. please dont waste even a single dollar

Room Tip: None just avoid this place
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jacksonville, nc
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 1, 2012

This is more a motel than a hotel, there are barely any amenities in this facility. Apparently the facilities have been renovated but there was very little done to improve the rooms. The rooms were and slightly unclean. One of our bed’s box spring was breaking and it felt like it could break off completely at any minute. The remote in the room was not sync’d to the tv, we could change channels and volume but we could not turn the tv on and off. There was no iron or ironing board in the room. I had to ask twice for one to be brought to my room but it was never delivered.
Normally this room would sell for little over $40. a day during the week. We paid much more than that since it was during a holiday weekend. At $40 a day I would call it a great deal and would not expect much more than what I found; however, if they are charging over $100 for weekends I would expect much more.
The free breakfast consisted of orange juice, coffee, tea and pastries like doughnuts and turnovers.
What they call a Laundromat is a closet with one machine (washer and drier) which didn’t work.
I would not stay here again unless I am traveling alone and strapped for cash.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Gettysburg, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 27, 2012 via mobile

It was the Memorial Day Weekend. We lived out of state and needed to search the Internet for a place to stay near Atlantic City, NJ. Crystal Inn & Suites advertised through a third party search agent with SPECIAL REDUCED RATES...Saturday's price was listed (5/26 $445.00, Sale price: $244.75) and Sunday's price was listed (5/27 $345.00, Sale price: $189.75). When we arrived that evening in Gallaway, New Jersey we saw the large sign outside stating $40/night...we then realized we were scammed. There must be a law against this type of deception. The Crystal Inn & Suites was clean and no bugs, but a glorified economy motel. We chose a room with a jacuzzi, thinking it would have amenities. The jacuzzi was in the same small room next to the bed. There was no phone in the room. Without a phone in the room made it difficult to contact the office, so we had to use our cell phones. There was no iron, and when we asked for one, we were told there were only three irons...and they were all out! We went back in the morning to see if an iron was returned. The Manager said, HE DID NOT KNOW WHICH ROOMS HAD THE IRONS!!!!

Stayed May 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 4, 2012

As we entered the room we were hit right away by a wall cigarette smoke. This was thicker than the walls between the rooms. Thin walls, after midnight "conversations" in the next room including plenty of male/female roughhousing and ROTFL action! The bed, which was just a cheapass mattress, shook when the dude next door to us hit the floor. There was no radio in the room to drown out the noise. Which could have been just as well because we did not want to hear other people's radios, too.

I did not feel safe to sleep, as our smoke detector was DISCONNECTED from its power source and dangling from the ceiling, such that it was noticeably disabled.

Pillows were dollar store rejections. They provided absolutely no comfort. Price could not be beat, but the 11am checkout time is extremely inconvenient after the party next door kept us up til four. I am NEVER staying in this filthy fleabag hotel ever again.

Room Tip: make sure you have smoke detectors and maybe a room on the end so that you have half a chance that y...
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lansing, Michigan
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 29, 2012

But once you get in the room, you will see that it's not any better than your typical run down motel. The beds were hard, and smoke detector missing, stains on the carpet, and you can hear everything next door. I'm not going to complain though, I did only pay $21+tax for the room on expedia, so I didn't expect anything more. If I stayed near Atlantic City again on a budget I would go with Harrah's.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crystal Inn & Suites

Address: 346 E White Horse Pike, Galloway, NJ 08205
Location: United States > New Jersey > Jersey Shore > Galloway
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #10 of 18 hotels in Galloway
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crystal Inn & Suites 2*
Reservation Options:
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Also Known As:
Crystal Inn And Suites

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