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“Would not stay here again” 2 of 5 stars
Review of Relax Inn

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Relax Inn
2.0 of 5 Hotel   |   739 S 2nd Ave, Galloway, NJ 08205-9542   |  
Hotel amenities
Ranked #5 of 18 Hotels in Galloway
Pennsville, New Jersey, United States
1 review
2 helpful votes 2 helpful votes
“Would not stay here again”
2 of 5 stars Reviewed July 21, 2013

I stayed here July 19th 2013 for one night. The first problem we found was when we went to turn on the whirl pool tub the cold water handle came off. We reported it to the manager and he came back with a screw driver to "fix it", we had to use that to turn the water on and off. Second problem, we learned the hard way that the air conditioner leaked. We had placed shoes on that side and they were soaked by the time we were ready to go out that night. Third problem, the hair dryer only works for 3 to 5 min then shuts off. After a few minutes it does come back on, but still an issue when you are trying to enjoy your stay. The mirror in the bathroom was cracked, the door had a hole in it. When I went to check out I advised them of all the problems and was told sorry please visit us again. I don't think so!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    37
    20
    7
    12
    12
See reviews for
8
45
11
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 15, 2013

I stayed overnight on 6/22. We specifically requested this room for the whirlpool tub. The carpet had a burn mark from an iron. Nothing in the room matched...blue indoor/outdoor furniture, brown plaid chair, multicolor bed spread that looked like it needed to be washed. I tried to turn on the whirlpool and the faucet came off in my hand. I reported it to the manager who told me that it had just happened the night before. No offer was made to fixtit or compensate me. When I asked the manager he told me that he was being nice by giving me that room. I told him we had requested that room and had to go get my paperwork to prove it. After arguing back and forth I did receive a small credit back. Also lots of plane noises from AC airport. Not worth the trouble!

  • Stayed June 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bronxville
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 6, 2013

I stayed over one night on my way out of AC after the July 4 fireworks. I had made reservations weeks in advance. The traffic was so bad that I didn't arrive until 11 pm. I did call ahead a few times on the way and Raj at the front desk waited for me. The room was well-kept, clean, comfortable and homey at the same time. It is right near the GSP so getting home was a breeze. The room has a microwave, fridge, TV and jacuzzi. I inspect houses for a living, so trust me on this! It is on motel row well away from the boardwalk, best for arriving or leaving. The majority of my stay was at a large casino resort with jitney access to the boardwalk. Single, female, over 50, traveled alone. Left the windows open at night! Nice and quiet, too -- you won't be disturbed by traffic. I did hear my neighbors once or twice, but nothing out of the ordinary. Ask for a non-smoking room.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nutley, New Jersey
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 29, 2013

I have been to the Relax Inn many times before. It was a great place once. Now there is a new Pakistani owner and front desk person. Both yelled at me constantly. I was given a room with a broken refrigerator which must work since I have food allergies. I was told by owner to get out if I do not like the room. But when I said I would be contacting TRIP ADVISOR, the owner showed me a different room upstairs. I had originally asked for a ground floor room, because I am a senior citizen and had a heavy bag to lug. The owner yelled at me that he is not my slave. So I had to lug it upstairs myself. When I went downstairs to tell them they would not have to service my room tomorrow (I was staying two days), but I needed a coffee package and a set of towels, the desk clerk yelled at me that I would not get them because they are only for people who pay more for the room. SO HOTLINE CUSTOMERS BEWARE. This ownership is so cheap, I would not be surprised if I get bedbugs. STAY AWAY FROM THIS PLACE!!!! NEW OWNERSHIP RUINED A REALLY GREAT ATLANTIC CITY MOTEL.

  • Stayed June 2013, traveled solo
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 9, 2013

The first issue I had with the motel was when the desk clerk tried to get me to pay an additional $25 for no specific reason (he was Indian, and his accent was too strong for me to understand much). I told him I would not pay it as I had paid in full already. He finally agreed to let it go. When I went to the room the first thing that hit me was the overpowering stale smoke smell! I went out to buy a strong air freshener- but it didn't help much. Other issues included drains that went down extremely slowly and the toilet shut-off float was broken (so it was always running- I had to turn off the water supply). I would not recommend this place.

Room Tip: stay somewhere else.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Union City, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 19, 2013

I didn't know what to expect & was surprised to see a whirl pool when I walked in, but after examining the room further I knew I wasn't going to be using the whirl pool. The towels were a lovely shade of grey and the other was white. One that was suppose to be the bath towel looked like the towel that you wipe your feet on the floor. The bed while it was nicely made, when I turned down the blanket there were black lint on the sheets which meant the blanket was dirty / in need of a washing. I didn't think the decor was good either but it didn't claim to be the Ritz. I think with clean towels, clean or new blankets and an upgrade on the general decor of the room it would get a 5.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomson, Ga USA
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 11, 2013

Had an emergency trip to NJ. Checked around and found this nice little hotel.

Nice price, and you get essentially what you get at similar hotels, a room, with a bathroom, comfortable bed (extremely so) and a nice staff.

The bed passed the UV light test, the room was clean and the TV worked well. Free Internet allows you to complete work while relaxing.

The coffee maker is full size, and since my experience has been hotel coffee is a bit light, I bring my own coffee. Bathrooms are in a separate room from the sink so one person using the bathroom does not prevent others from getting ready.

To be honest I recently paid $80 for a similar accommodations in Athens,Ga.

The continental breakfast is the typical Danish/ bagel affair, but its more than satisfied my need, I usually bring yogurt for my breakfast.

So final word, clean (very difficult to find many times) nice friendly staff, comfortable bed and room. Is it the Ritz with swimming pools bars and an expensive restaurant/bar? No. But I don't really look for anything like that, ....plus the price was fantastic (Kayak) .

Room Tip: It's a comfy clean room, nice 24 hour staff and good deal.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relax Inn

Address: 739 S 2nd Ave, Galloway, NJ 08205-9542
Location: United States > New Jersey > Jersey Shore > Galloway
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #5 of 18 Hotels in Galloway
Price Range (Based on Average Rates): $
Hotel Class:2 star — Relax Inn 2*
Number of rooms: 34
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