This was the second time that my wife and I had stayed at LMH; we had returned knowing that we had probably originally caught them on a 'bad day' a few years ago when we were there for the first time in the depths of winter and had no hot water at all for some reason whilst staying in the original old building.
Thankfully this proved to be the case; we had booked a last minute two night stay having not been sure of our dates and procured an excellent rate which also proved to be in one of the upgraded superior rooms. From the outset, the staff were very pleasant and helpful despite a busy, full hotel. Our room was well appointed with the well known excellent view from the terrace. There is a bit of noise from the adjacent rooms (this being in the Cedar Wing), but nothing to get worked up about.
We ate in the Chartroom II Bistro, which was excellent throughout with highly attentive and obviously well-trained staff. We were provided without question with a continental breakfast delivered to our room the night before an early departure on a day trip as detailed in the hotel in-room information; thoughtfully arranged to be delivered in the late evening due to the hot weather!
At breakfast in the hotel on the second day, there were plenty of tables available, but staff offered without prompting to clear a table by the window with an unobstructed view for us if we wished and offered tea/coffee whilst we waited. The manageress became aware of us waiting and ensured that we were ushered to our table as soon as it became available; excellent service.
The normal room rates can be quite high in the season, but the attentive service, location and excellent food makes a visit worthwhile. An easy improvement suggestion which would have a big effect would be to weed around the room terraces and especially on the Bar patio.
We look forward to returning on one of our many west coast trips during which in the past we have sampled several other hotels in the area which so far can't compete with competent, friendly service like this.
- Official Description (provided by the hotel):
- The finest location on the West coast of Scotland awaits visitors to experience this hotel and it's award-winning restaurant, the perfect place for a relaxing holiday or short break at any time of the year... as long as you can put up with the amazing views, the fantastic food, the log fire in the lounge and the selection of malt whiskys! ... more less
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- Also Known As:
- Hotel Loch Melfort