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“great place to stay” 5 of 5 stars
Review of Travelodge Llanelli Cross Hands

Travelodge Llanelli Cross Hands
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Travelodge Llanelli Cross Hands
A48 Cross Hands, Llanelli SA14 6NW, Wales   |  
Hotel amenities
Ranked #5 of 9 Hotels in Llanelli
taba
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“great place to stay”
5 of 5 stars Reviewed 2 days ago NEW

It's rare to stay at a hotel where the staff provide everything you need before you have asked for it. it was a nice surprise to have such relaxed, efficient and kind staff. Tracy was extremely welcoming and very attentive which made a short stay both relaxing and easy. Nothing was too much trouble - all I had to do was rest and enjoy the peace and quiet.
Would highly recommend it.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    26
    17
    4
    1
    1
See reviews for
21
14
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Pros:
- A comfortable bed.

Cons:
- Pillows made of lead and very lumpy.
- An extractor in the bathroom that sounded like a vacuum cleaner going 24/7. I had to keep the door closed all the time as it was louder than the TV.
- Zero lighting in the car park. It was completely pitch black. Due to the Starbucks (that share the car park) having the switch for the lights, and they refuse to put them on. It's not enough that they dodge their UK taxes, now they're refusing to put some car park lights on, which benefit their customers as well!
- A TV that had, at most, 10 TV channels, and some of those weren't watchable due to interference! Why is it when you can watch over 100 free-to-air channels on Freeview, Travelodge only give you about 10? And one of those is RT (Russia Today), a Russian state-funded 24 hour news channel. Who on Earth wants that? If I had to pick my top 90 choice of TV channels from what is available on Freeview, RT still wouldn't be on my list!
- WiFi, they're still charging for it. They're just too generous, they now give you a whole 30 minutes for free, then they charge for anything more than that.

Travelodge are rapidly becoming a joke. Avoid, and stay with any of their competitors who give you free WiFi and a full compliment of TV channels.

  • Stayed December 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

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Llandudno Junction, Wales, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago

Had a stay in the Llanelli Cross Hands hotel and our stay was very comfortable,, receptionist was very helpful, nothing too much trouble for her. Very clean and presentable & would recommend to anyone.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

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Droitwich Spa
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for third time in 18 months to break the journey to Pembrokeshire.
The current refurbishment has greatly improved the experience as it's so much cleaner, smarter and less grubby than we found it to be on our first stay.
I would now recommend it to anyone.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

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Blackpool, United Kingdom
1 review
3 of 5 stars Reviewed November 11, 2014

We were allocated one of the smaller rooms, only a shower, no bath, even though the travel lodge was not full. It was decidedly grubby, with dirty marks on the doors, and dust along the lighting behind the bed and sticky cup rings on the bedside cubby holes. Well below standard. The shower wasn't properly cleaned either. Very disappointing, as cleanliness to an acceptable standard was the reason I chose Travelodge, because others I have stayed in have always been fine.

Room Tip: Just ask whether it has a bath, and if it has been cleaned.
See more room tips
  • Stayed November 2014, traveled on business
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Amy from Customer Services at Travelodge Llanelli Cross Hands, responded to this review, November 13, 2014
Thank you for taking the time to share your recent experience, Mary. We take pride in ensuring our rooms are up to great levels of cleanliness so it is regrettable to learn on this occasion your room did not meet these standards on this occasion. We would like to be able to look into this further, in order to do this please use the contact us page on our website to provide your contact and booking details.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed November 10, 2014

Conveniently located with a handy McDonalds, Starbucks and Aldi on site to grab food and drink. The room was very comfortable with an excellent bed. Showers were surprisingly good too. Easy access to Swansea.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2014

This hotel is positioned at a junction at the end of the M4, but don't be put off by that beause it was quite. There is a fuel garage that is open 24 hours and sells everthing that you may need. There is also a co-op near by and i can recommend the fish and chip shop in the village. As for the hotel it is up to the usual standard you get from Travelodge.

  • Stayed September 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Llanelli Cross Hands

Address: A48 Cross Hands, Llanelli SA14 6NW, Wales
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Romantic Hotel in Llanelli
#5 Family Hotel in Llanelli
Price Range (Based on Average Rates): $
Number of rooms: 51
Reservation Options:
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Also Known As:
Travelodge Llanelli (Cross Hands) Hotel Llanelli
Travel Lodge Carmarthenshire
Travelodge Carmarthenshire
Carmarthenshire Travelodge
Carmarthenshire Travel Lodge
Travelodge Llanelli Cross Hands Wales

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