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“Couldn't have been more helpful” 5 of 5 stars
Review of Stradey Park Hotel

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Stradey Park Hotel
4.0 of 5 Hotel   |   Furnace, Llanelli SA15 4HA, Wales   |  
Hotel amenities
Ranked #4 of 9 Hotels in Llanelli
Certificate of Excellence 2014
Hertford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Couldn't have been more helpful”
5 of 5 stars Reviewed April 17, 2013

I was getting married in Wales (I live in Hertfordshire) back in March of this year and needed a hotel for myself and many of my guests to stay the night before and after the wedding. I made a block booking of rooms with the Stradey Park Hotel back in the summer of 2012. All the rooms I reserved were booked up by my guests, in fact that weekend the hotel was completely full. Despite the hotel being extremely busy, and them holding a wedding there on the Friday and Saturday, I was delighted with the service we got. All our guests who turned up on the Friday night were accommodated in terms of dinner, and the hotel even opened the Roof Top Terrace for some of the party to have bar food.
The hotel couldn't have been more helpful. It's always nerve racking when you suggest somewhere for your guests to stay, many of who have travelled a long way to be there, but all we have had from our wedding party is compliments on the hotel. So a big thank you Stradey Park for making everyone's stay so enjoyable and making my life a little less stressful!!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel, responded to this review, April 26, 2013
Dear LB,

Thanks for the review! We are glad we could accommodate your wedding guests and that your recommendation for your guests to stay at Stradey Park Hotel was justified. It is a stressful time and you have enough to worry about with your wedding so we are glad to take some pressure off.

We hope you will come back and visit us again soon.

Kind Regards,
Staff & Management,
Stradey Park Hotel
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428 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Peterborough, United Kingdom
Top Contributor
66 reviews 66 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 15, 2013

We have had several stays at this very impressive hotel in Llanelli. However on this occasion (considering we were paying a three figure sum) we were very downbeat on two fronts; firstly the room and secondly the food. The room was very small, and the quality of the breakfast was well below a four star hotel. We might try the Diplomat next time!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel, responded to this review, April 16, 2013
Dear Chris,

Thank you for taking the time to leave your third review of Stradey Park Hotel. I'm sorry to hear you felt this stay wasn't up to the standard of your previous stays. I'm disappointed to hear you felt the breakfast wasn't up to the level of quality you would expect from a four star hotel.

We would be sad to lose your custom and we hope to welcome you back in the future and make amense for the disappointment you felt on your last visit.

Kind Regards,
Staff & Management,
Stradey Park Hotel
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Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2013

We stayed here for two nights while attending a funeral and were impressed by the standards of food and service. There are lovely views and coastal walks nearby so it would make an excellent base for exploring the attractive surrounding area. Our room was spacious and comfortable and well away from the wedding which was taking place. We ate in the restaurant both nights and enjoyed both the local food and the relaxed atmosphere.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel, responded to this review, April 15, 2013
Dear Jasione,

Thank you for leaving a review of Stradey Park Hotel. I'm glad to hear you were impressed by the standards of the hotel and that you enjoyed a comfortable, relaxing stay given the circumstances of your visit. There are many beautiful places to see in the surrounding area. I'm glad your room was comfortable and that you weren't distrubed by the wedding.

We hope you will come back and visit us again soon under better circumstances.

Kind Regards,
Staff & Management,
Stradey Park Hotel.
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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 9, 2013

Clean and modern rooms. Friendly staff. Had a few weddings on but staff try to ensure that non-wedding party guests are not placed near function rooms.

Breakfast was fantastic and they serve breakfast early at the weekend, which is a bonus.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel, responded to this review, April 15, 2013
Dear Dotz,

Thank you for leaving a review of Stradey Park Hotel. We are glad your stay wasn't affected by wedding guests and that you felt the rooms were clean and modern.

We hope you will come back and visit us again soon.

Kind Regards,
Staff & Management,
Stradey Park Hotel
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Chichester, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 9, 2013

After booking a 'cheap' hotel in Llanelli and walking straight out due to lack of cleanliness, we sought out another hotel. Stradey Park Hotel is just outside Llanelli on a hill but offers views over the coastline and Llanelli. The stay was faultless. Right from the lovely receptionist, to the bar staff, dining room staff to the manager.
The hotel was spotlessly clean with a high attention to detail in the rooms.
Breakfast was a buffet (both hot and cold, Welsh and continental) and other items such as kippers and porridge could be ordered.
Bar food was excellent with a wide range on offer, the ploughmans was beautifully presented and on the large size!
Evening meals were also of the highest quality with, according to the menu, food is sourced from local producers. My only negative comment would have been to offer more 'Welsh' ingredients than just the cheese. However that is me being very picky!
If we were to return to this area, or close by, I would not hesitate to stay here again.

Room Tip: Rooms overlooking the bay are a must, however if you want to push the boat out, the bridal suite is...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel, responded to this review, April 15, 2013
Dear Andy,

Thank you for taking the time to leave a review of Stradey Park Hotel. It's worth paying a little extra for the added quality! We are delighted to hear you felt the stay was faultless, high praise indeed. I'm glad you felt the cleanliness of the hotel was spotless and the attention to detail was what you would expect of a four star hotel.

I'm delighted to hear that you enjoyed the food. Ingredients are locally sourced wherever possible so nearly all of the ingredients used are Welsh, we have added more details of Welsh suppliers in our menus but we can't fit them all in!

We hope you will come back and visit us again soon.

Kind Regards,
Staff & Management,
Stradey Park Hotel
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Manchester, United Kingdom
Top Contributor
51 reviews 51 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 9, 2013

I stayed here due to being in the area for work. The hotel staff were unbelievably friendly and could not help enough. The rooms was very comfortable and clean and had all I needed - including a nice view over the bay.
There are 2 options to eat in the evening, the bar and the restaurant. I opted for the bar as it was quite late; the food was served promptly and with a smile. It was usual bar food but really tasty. The menu for the restaurant looked very nice and also very good value for money. Really happy with my stay here and will certainly stay here again if I am in the area. Sadly, I had no time to use the pool or fitness centre.

Room Tip: The higher the floor the better the view if you choose to stay on the side of the hotel looking over...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel, responded to this review, April 15, 2013
Dear Smith,

Thank you for taking the time to leave a review of the hotel. I'm delighted to hear how friendly you found the staff and that you found the rooms comfortable and accommodating.

I'm glad to hear that you enjoyed the food. We hope you will visit us again if you're working in the area, maybe you will get the chance to smaple the delicious restaurant menu! Don't worry too much about not getting the chance to use the pool or the fitness centre as we don't have those facilities!

Kind Regards,
Staff & Management,
Stradey Park Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 8, 2013

Went to this hotel to meet up with relatives for the Easter break. It is pleasant enough but probably struggling to justify its 4 star rating . The downside was that there were weddings each day & their bar is small & dreary so the whole 2 days everywhere was jam packed with wedding guests & even entering the hotel with luggage was difficult enough without mentioning the palaver over parking. In addition it was really noisy in the early hours on both nights. I imagine this is the situation each weekend and the wedding guests clearly are their priority hence the cheap rates (£230 double for 3 nts) for other guests. Breakfast was fairly decent although the fresh fruit salad was nearly all apple & the sausages dire quality but on the plus side the Danish pastries were great.Ate an evening meal in the hotel bar which was ok but less than the standard of a pub with hotel prices so although we were going to book the restaurant for the sat night we were put off & went elsewhere. Wi fi frequently not working so although it was complimentary be warned if it is a necessity for you. On the plus side the staff couldn't be more helpful. Restaurant staff were superb and reception staff very pleasant. Possibly would stay again if going to Wales midweek & the price was as good .

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel, responded to this review, April 15, 2013
Dear PipnJools,

Thank you for taking the time to leave a review. I am very sorry to hear that you felt the enjoyment of your stay was affected by weddings being held in the hotel. It is important to us that all of our guests are happy, there are no priorities so I'm sorry to hear of your difficulties. We take feedback from our guests very seriously and the issues you have raised will be discussed.

I'm glad to hear that you feel the staff were friendly and efficient. We hope you will come and visit us again.

Kind Regards,
Staff & Management,
Stradey Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stradey Park Hotel

Address: Furnace, Llanelli SA15 4HA, Wales
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Llanelli
#4 Romantic Hotel in Llanelli
#4 Business Hotel in Llanelli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Stradey Park Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
Wake up in West Wales nestled into a wooded hillside with stunning views over the Gower Peninsula. Stradey Park Hotel is lucky enough to be situated in Carmarthenshire with its flourishing green landscapes and horticultural attractions such as the National Botanic Garden of Wales. Carmarthenshire has a lot to offer tourists, with its stunning coastline and long sandy beaches, historic castles and many popular attractions including Oakwood Theme Park, the National Wetlands Centre, Ffos Las Racecourse and Pembrey Country Park. Stradey Park Hotel is a large yet independent hotel offering a 'true Welsh experience,' using local produce, local designers and local staff to give you a unique hotel experience. The hotel has a wide range of comfortable accommodation including spacious family rooms and luxury suites. It offers free Wi-Fi, free parking and a fine restaurant overlooking Carmarthen Bay where fresh, local food is served for breakfast, lunch and dinner. ... more   less 
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Also Known As:
Stradey Park Llanelli
Hotel Stradey Park
Stradey Park Hotel Llanelli, Wales

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