I have spent couple of nights in Le Bourg 7 recently. Arrived there late, hotel was locked, fortunately taxi driver found a door bell. The person on the other side told me that all details including room code number were sent to me by email - unfortunately only few hours before my arrival when I was in the plane already. Lady tried to excuse herself by saying they did not have my mobile number to call me, which was not true, it was sent to them two times. Small things, but unpleasant.
Hotel is really nice, in a old part of the village, just few steps from the lake. Apparently it is newly reconstructed, but I was told that the couple running it does not have a lot of experience. Room was nicely furbished with good bed and nice bathroom. On the other hand - there was only one window facing to the narrow lane, so there was almost no daylight. Church bells were heard, but only to contribute to the atmosphere of the beautiful historical city center.
Breakfast was a surprise. Normally I enjoy hotel breakfast a lot as usually at home I do not really have time to prepare anything complicated apart from weekends. Well - there was a croissant, chocolate roll, two minibaguettes and butter and jam. And coffee. And some more stuff in a buffet I do not really eat - cereals. No cheese (in Switzerland!), no ham, eggs, nothing. It was a bad start of the day. Than I asked for a wall socket reduction as my laptop has a different plug. Unfortunately, hotel did not have any.
Next day I reserved for a breakfast only few minutes - that's what you need for a cup of coffee and one croissant, right? Surprise again - lady in the breakfast room told me that I can order some additional stuff. Damn, too late.
You need to know that hotel does not have a restaurant and it closes around 6pm, so food you have to get somewhere else. On the other hand - there is a free Wi-fi, which in Switzerland, one of the richest countries in the world, is not so usual.
To summarize - I loved the location, I liked my room (despite lack of daylight). But there were small things making it unpleasant. My feeling is that a lot of that is about communication with the guests and staff training. But the breakfast should be improved immediately.
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- Also Known As:
- Le Bourg 7 Hotel Lutry