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“overnight stay for wedding” 3 of 5 stars
Review of Rushpool Hall

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Rushpool Hall
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Saltburn Lane, Saltburn-by-the-Sea TS12 1HD , England   |  
Hotel amenities
north yorkshire
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“overnight stay for wedding”
3 of 5 stars Reviewed August 18, 2013

We recently attended a wedding at Rushpool Hall and stayed overnight in a room on the second floor.

The grounds are nice and it was lovely to see the wildlife. The staff were friendly and did a great job in assisting a guest when she required medical attention.

The food at the wedding was okay, although the main meal was cavery which each guest had to leave their table for. I am a fan of puddings and had the choice of two however did not rate either of them! The canapes, or lack of them were not great. Unfortunately by the time the waiter greeted us with the canape plates there were not enough canapes to go round.

The room was 'standard' in terms of the layout and the decor and bathroom were slightly outdated. We did not use the shower as it was over the bath and look unappealing having found three hairs upon our check-in to the room. Before breakfast we made a cup of tea and upon reaching for the one packet of biscuits in the room, a biscuit flew out the wrapper! The cleaner from the previous check-out had clearly not checked the tea tray and found the half eaten packet of biscuits!

The buffet breakfast was warm and half of the breakfast items were inedible. We hate waste however ended up leaving half of our breakfast. There was plastic found in an egg and sausages and beans tasted cheap. The bacon, mushrooms and hash brown were fine. We didn't touch the cereals as the majority of them had been poured into plastic containers which puts me off!

The room was fine for an overnight stay and for the minimal duration we were in there. I would not recommend the room for a romantic getaway.

The venue could be great however it appears that all the little touches are missing. The venue could do with some money being invested into getting it up to scratch in terms of the decor and making the grounds have that bit more 'edge'. The hotel reminds me of a hotel from the Best Western chain.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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130 reviews from our community

Traveler rating
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    11
    17
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Leeds
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2013

We stayed in a luxury holiday chalet, with our two kids, for 7 wonderful days. We were blown away by the location, tranquility and proximity to the seafront - 3 minutes in the car, 30 minutes on foot. Supermarket less than 5 minutes drive away. The chalet was very luxurious and there was no need for an alarm clock - peacocks galore at Rushpool Hall. We will definitely be staying again and would like to thank the staff for making our stay so memorable!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandesburton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 9, 2013

The setting for this grand old hotel is lovely, peacocks roaming the grounds, large lawned areas and woodland settings. We stayed in one of the lodges and to be frank, it could have been so much better. We booked a standard lodge (there are deluxe lodges available that are charged at a much higher price). However, standard or not, I do expect a level of hygiene and cleanliness. The furnishings were old and the double beds on the small side but as we booked a lodge accepting our dog, I didn't mind too much about any of that. It was the smell coming from the bathroom on the first night we arrived that nearly made me pack up and go straight home. It smelt like the drains needed a good clean out and after having used the taps, flush on the toilet etc, it seemed to do just that because the smell had subsided by the next morning.

One of the reasons I booked at Rushpool Hall was because I was under the impression that there was a pathway leading straight to Saltburn beachfront and as we were 2 adults with a 5 year old and a puppy, we thought we could do a nice bit of walking through the grounds to reach the town. On arriving, I asked at reception how to get there and was told (not very convincingly) that there was a path. This was marked out on a map of the grounds for me. When we followed this, we found a very steep and overgrown pathway that hadn't been used for years it seemed. Obviously none of the staff had ever actually been along this "path". When speaking to another couple staying there we were informed that they had also tried to locate the path but were unsuccessful. We spent the rest of our stay having to drive into town each day and pay for parking as the main road leading from the hotel into town had no path and was too dangerous to take a child along.

My other reason for booking at Rushpool was that I was under the impression that they had a restaurant providing food. When we asked about booking a table, we were informed that the hotel had decided to stop doing food just that week! Nobody mentioned this to me on booking and I found it highly offensive on the hotels part that they would not inform their guests of changes when booking. In all honesty, it felt like the "guests" staying in the lodges were simply a quick earner for the hotel with little work required on their part. It is a shame because with a little more effort, the hotel could make it so much better. It seems to me that they prefer to concentrate on weddings primarily.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester, UK
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 20, 2013

Only one thing stops this hotel getting and excellent rating - the food. I believe they are stopping evening meals completely during the week from next month, which will put off business travellers somewhat. As it is the food in the evening is glorified pub grub, so it's no surprise that most visitors don't eat in the place at night and the bar is dead (I can't speak for weekends)
If this place were mine, I would take a leaf out of Chapters Hotel in Stokesley's book and go upmarket as far as food is concerned. I'm sure this hotel, with a decent restaurant would do a roaring trade. Still, what do I know? Perhaps they need to get Alex Polizzi in.
Anyway, enough of the negative, what a fantastic building and surroundings. With peacocks roaming the extensive grounds, the place is like Downton Abbey. The main bar/entrance area is tastefully decorated and there are lots of rooms full of Chesterfields to explore, along with the conservatory.
The rooms are spacious and clean, the beds comfortable and there are comfortable chairs to sit in if you want to watch a bit of TV.
Breakfast is adequate although service can be a bit slow dependent on which staff are on duty. That's another thing, do not expect to be met by an army of staff ready to cater for your every need, the place does seem to be a bit understaffed and this smacks of cost cutting by the owners. Having said that, the staff are very nice and friendly.
I would visit again, most probably at weekend with my wife - the hotel is that beautiful. I just think they are missing a trick and it could be so much more.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Northampton, United Kingdom
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 20, 2013

Unusual hotel with great grounds. Have now stayed here twice on business. It's very quiet during the week as clearly main trade appears to come from weddings. The rooms I've stayed in during my two stays varied from grand & spacious through to draughty and pokey this seems to be down to 'luck of the draw'. Evening meals are nothing to get excited about but breakfast is very good. WiFi coverage is good in bar area but not in room if you're on the upper floor (where the majority of smaller rooms are).

Room Tip: Avoid top floor rooms, if you get a choice.
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saltburn-by-the-Sea, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 14, 2013

It was my sisters birthday and she tried very hard to find out what veggie food was available before she booked-nobody seemed to know! After several phone calls she gave up so i rang- nobody seemed to know. As she wanted to go we went, the food was dull. Its a shame cos the place is beautiful.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Service
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portree
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2013

hotel was stunning, location was stunning, food was stunning.

hotel was really clean and staff went above and beyond, they were spectacular! really close to the village with lots to see and do.
they hosted a truely beautiful wedding and really did the new Mr & Mrs Macleod proud. special shout out to Rachel, that lassie deserves a pay rise based on this weekend alone. what a star.

only faults were no lock on bathroom door and lack of mute button for the peacocks. but neither of those would stop me going again.

loved it, thanks Rushpool xxxx

Room Tip: 210 - really quiet, lovely view, quality room
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rushpool Hall

Address: Saltburn Lane, Saltburn-by-the-Sea TS12 1HD , England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Saltburn-by-the-Sea
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #3 of 4 Hotels in Saltburn-by-the-Sea
Number of rooms: 35
Also Known As:
Hotel Rushpool Hall
Rushpool Hall Hotel
Rushpool Hall Saltburn-By-The-Sea, North Yorkshire

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