'Excellent value' is the best way to describe our holiday.
Hotel is up several steps and then there are more steps within the complex so if you have walking difficulties or a pushchair, bare this in mind. There are some narrow ramps next to some of the stairs once you are in the complex so ask for a room with access if you think you might struggle. Hotel is a short 5 minute walk to the sandy beach and there are 3 supermarkets, 5 restaurant/bars in the resort itself. There is also a medical centre in the resort which came in useful as the chemist/pharmacy was in San Miguel village itself 6km away up a winding road.
Accommodation is made up of 2 complexes, San Miguel Park and Esmeralda Mar, both have their own pool/bar and the restaurant is in the San Miguel Park. The Esmeralda Mar are slightly higher up the hill and offer a better view but you do pick up some of the noise from the bars on the beach from the other hotels in the resort late at night.
Rooms were basic but exceptionally clean, every day we had fresh bed linen/towels if required etc. We stayed in a 1 bedroom apartment with a garden view and it was lovely. Comfy beds with plenty of linen, storage and space in the bedrooms. Kitchenette was basic with 4 cooking rings, kettle, microwave, fridge freezer, cooking utensils etc and we had everything we could have needed had we felt the urge to cook - which we didn't! Bathrooms had a bath & shower, bidet, hairdryer, shave point etc and were spacious and very clean. Our cleaner was lovely and always said hello and had a smile while working very hard!
James was our entertainment guy and he put together a varied programme for both day and night. It was very quiet when we arrived mid May but it was certainly getting busier as the week went on and James made every effort to accommodate everyone. We could not fault his friendliness and enthusiasm.
We went all inclusive and the food was good. There was always plenty to eat and it was freshly cooked, varied, well presented and very tasty!!! Dishes included various salads every day, meat/fish/pasta/vegetarian/vegetables etc with a choice of several desserts and fresh fruit. Inbetween the main meals, snacks were offered ranging from meats/cheeses/breads/pastries/fruits etc s there was always something to eat if you felt the need. Lots of previous reports on here have said they didn't know what they were eating but you only had to look at it to see what it was, it wasn't that difficult!
Drinks were available from 10am until 11pm with coffee and fruit juice available all day from the machine in the restaurant. They even had a very decent cocktail menu in the evening which was also included and we made use of on a couple of occasions!
The staff couldn't have been more helpful or friendly, they were superb and made our holiday! Every query/question was dealt with quickly and efficiently and with a smile which realy helped us to settle in very quickly. Bar staff were chatty and approachable while the reception staff couldn't do enough to ensure our stay was comfortable.
I would certainly recommend this hotel if you are looking for a quiet, relaxing holiday. We will definately be returning. A great holiday!
Ask for easy access and a quiet room with babies
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.