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“Excellent Holiday For The Price” 4 of 5 stars
Review of Cartago Hotel

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Cartago Hotel
3.0 of 5 Hotel   |   Puerto de San Miguel | Ibiza, 07815 Port de Sant Miguel, Ibiza, Spain   |  
Hotel amenities
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
“Excellent Holiday For The Price”
4 of 5 stars Reviewed May 11, 2012

Firstly I need to say that we were actually booked into the Galeon next door via Holidaynights.com to find it was closed, luckily the same this is part of the same complex so with little hassle we checked in here. Unfortunately there was no note on the Galeon saying you need to check in next door at the Cartago. The Galeon, Cartago and Club San Miguel are all part of the same complex and facilities are shared.
Check in was easy although our booking details said Galeon on they had our name down for the Cartago, the receptionist wasn't really friendly but efficient. Our room was large with a twin bed and double bed, decent size bathroom and nice size balcony with lovely sea view. The air conditioning looked a bit precarious (sort of hanging off the wall) but we didn't need to use it. The room was clean, the maid cleaned daily and gave fresh towels. There was a TV we didn't use (it worked we turned it on once there is only one english channel you have to pay per view for any more than that). a desk and chair and hairdryer.
The food was acceptable, all tasted nice but a limited choice compared with other 3 star all inclusives we have stayed in. Breakfast had standard full English, cereals, fruit, toast, yoghurt, contiental. Lunch we didn't go to the main hotel for so I can't comment on we used the snack bar "Western Saloon" who cooked fresh to order snacks such as hot dogs, burgers, chips and sandwiches which were all of ok quality. Dinner had a pasta dish, a meat dish, a fish dish, vegaterain option, salads and deserts (standard AI cakes, jelly, trifle (this I haven't seen before) etc). We went to the Chinese buffet which you had to book the night before for, the food was good and good selection. We also went to the Tapas bar were you ordered fresh tapas and drinks, this was very enjoyable. One nice feature of the bars was that they had put together a list of 12 cocktails to choose from AI which was nice as alot of places charge extra for cocktails.
Some brochures state there is a Mexican restaurant- due to the Galeon being closed this restaurant is closed.
There were 2 pools to use one for the Cartago and one for the Club San Miguel the second we used most. This had Jagguzi built in, little bridges and waterfalls and was a bit bigger than the one closer to the Cartago. The pool was clean fun to use and as we were out of high season for the most part quiet.
The beach was very easy to access as the hotel is built into the cliff you can take 2 lifts one goes as far a the main bar and pool for the Cartago the next goes down one floor to the Club San Miguel the beach is only 50m or so from the lift on the same floor- no steps or steep hills! We went into the sea to snorkel every day there are quite a few fish to see and sea is calm due to the enclosed bay.
We didn't use the entertainment but they seem entusiastic for the kids, there were things like bingo and magic shows later for the adults. There were 3 bars some open at different times, we especially enjoyed the cocktail bat on the 8th floor open form 9pm it was quiet and used glass glasses for the drinks.
Overall this holiday was very good, the sea view and proximity to the beach was excellent however the food could have been slightly better- we paid only £180 AL for 5 nights for 2 people so I feel is was excellent value.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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137 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Derby, United Kingdom
1 review
4 of 5 stars Reviewed May 10, 2012

We are just back from a great week at this hotel. It was the first week of the season and the place was lovely and quiet, just what we wanted.We have a three year old and a nine month old, so were a bit worried about how we would cope. It was our first experience of all inclusive and I have to say how great it was.
The hotel itself has every thing that you need, without needing a car. We needed a cot in the room, which made the room a bit cluttered. if we go again I would book a superior room that has more space.
The buffet was excellent. A great variety of fresh fruits and salad. The only thing that let it down was the kids meals.The options on the kids buffet were very limited, but we were lucky because our three year old isnt fussy and ate from the main buffet.
There is no option of baby food, or weaning stuff, but I had brought a load of jars and boxes of food and a travel kettle, so we could feed the kids in the room.They wake up and need feeding aroun 6 and breakfast isnt till 8, so thats sometnig to bear in mind with small kids.There is also a microwave in the dining room, so you can do what you need to in there.
It was quiet as I said, however they were gearing up to be full steam ahead as were leaving, and I got hte feel that this place would be really busy and noisey, so if want it quiet, be careful when you go.
The biggest selling piont of this hotel is the quality of the customer service, it was second to none, nothing was too much trouble, from the moment of arrival.
We are hoping to go again, at the end of the season, for another fab week.

Room Tip: Upgrade to a superior if you want more space, costs around 14 Euros per night.
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bournemouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 24, 2011

Been there in the middle of October for a short break.
The staff are as good as it has been said in the previous reviews (except the restaurant manager who thinks he's got a chip on his shoulder) so I don't think is anything to add on that.
Regarding the rooms if you what to have any rest in the day avoid the 7th floor as underneath the main restaurant and reception area and you can hear everything from above. On the small side with more beds than needed ( we booked 4 double rooms and all of us got rooms with 3 and even 4 beds...) but acceptable. Bathrooms could definatley do with an update.
Food was ok even that one of us (it allways has to be a fussy one) complained about the lack of choice.
Weather wasn't too bad and even that we had one cloudy day there where plenty of things to do and nobody got bored (archery, voleyball, tennis, canoeing and evening entertainment - as part of the all inclusive package)
The main inconvenient was the fact that neither of the swimming pools were heated (the sea was warmer than the swimming pools).
If you are going with the family and/or friends and you are looking for an entertaining agitated place this is an ok hotel in a lovely area and if the price is right then i would recommend it.

Room Tip: Choose a room between 6th and 3rd floor
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  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2011

We travelled here and enjoyed the short flight and transfer. We usually do long haul and minimum 4 star all inclusive. This was a last minute getaway and we arrived open minded as this was Ibiza and a family resort.
The hotel reception and check in was quick and efficient and as far as the room goes it was clean and adequate with the only criticism being, it is a bit dated, but the fact is, its somewhere to sleep.
The stunning 360 degree view of the bay, beach and hotel complex made up for the room as we spent more time on the balcony than in the room. The lifts are slow and not very big but being on the fourth floor made it easier to walk as we were halfway, between the dining area or exit to the complex.The bar on level 0 is large clean and has a terrace overlooking the pool which is comfortable and a real sun trap. The bar on level 8 only opens at 21.00 hrs and is small and rather slow with serving. The dining room is lovely with stunning views of the whole area. The food is good with a great cooked breakfast, cereal, etc. the only down side is the domestic toasters. The lunch spread is cooked food and salads and varies from day to day and not too repetitive. Evening meals are also good with soups, bread and a variety of dishes. A Chinese restaurant is available once per week and is great also. The Western bar on the ground level is a burger and chip snack stop and a livelier bar as it is next to the stage where the entertainment takes place. This has activities for the kids during the day and is also where you meet for various activities such as archery, French bowls and other interactive past times. The evening mini disco and kids games are followed by various adult games and live entertainment which you cant help joining in with no matter how old you are.
We enjoyed strolling around the very friendly resort and used the bar at the Beach club hotel also which is included within the complex. This is a safe family environment and is very clean and well maintained as are both pools. Pleasantly surprised by the whole ambience of the resort, although, the staff speak very little English so best brush up on your Spanish.

Room Tip: aim for the fourth floor as it is midway and easier to walk if you cant get the lift as these are sl...
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
17 reviews 17 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 13, 2011

We have just returned from a weeks stay at this hotel and we were pleasantly surprised with how great out trip was! Yes with every hotel there was some bad points but overall we really enjoyed our stay.

Room/Hotel- I travelled with my family sharing a room, considering my brother, sister and myself are all 'grown up' now we were concerned about what size it would be. The room itself was huge, plenty of room for suitcases with two massive wardrobes to hold everything. Whilst it was open plan the layout of the room made it look as if there were defined rooms. We also had a big balcony with table and chairs overlooking the San Miguel resort. I can only think of one negative with the room being the bathroom, it was spacious though the shower looked a little old and there was quite a big chip in the bathtub so could do with some refurb there. The only negative about the functioning of the hotel is the 2 lifts. Theres 8 floors between the reception/dining area and the lowest floor to get down to the beach and surrounding areas, these run really slowly and they aren't that big so taking into account prams, luggage and people it does get quite frustrating.

Location-This hotel is sat amongst a couple of other hotels in the bay. The beach is a five minute walk from the hotel we chose to go here most of the time as the swimming pool was crowded. People are always going to get the sunbeds early, we watched the morning we left as people in the other hotels were getting up and getting the sunbeds. We paid 4.50 euros for the sunbeds, not best but being on the beach there was quite a few activities that we could also do when there (canoeing, pedalos and various other water sports). Along the beach there are also a couple of shops which is handy for essentials too. Word of warning with going down the side stone steps to the beach, this is quite steep and I did actually slip one day scraping my back and wrist-I was lucky and this could have been worse so just take care.

Food-Being all inclusive there was quite a range of foods-salad bar, hot food and themed dinner nights too. The salad bar was quite simple and most dishes seemed to contain raisens which is fine if you like that but I sat picking them out! The hot food was a bit hit and miss though we really enjoyed the fish dishes and paella. Watch out for the fish night-fresh salmon, mussels, prawns and octopus lush. We didn't try any of the food at either restaurants on sight, we did visit the western saloon on our arrival date as we had just missed lunch, the food was ok though it did taste a little cheap, the ice cream was nice and generous and the popcorn comes a handy treat whilst watching the evening entertainment.

Staff-We had absolutely no problem with staff whilst here everyone being polite and helpful. At our last dinner the staff presented us with a bottle of wine which was also very tasty. I will put a very strong shout out on here to the entertainment staff. As I said we are all of older age though found the evening entertainment to be brilliant, Zorro is a very funny leader getting everyone involved. Earlier on in the evenings they have a clown doing dancing with children, my 18 year old brother enjoyed this so much he actually joined in with the routines. For children though theres also a lot of daytime activities advertised around the hotel so suites their taste too.

Overall I really would recommend this hotel, in particular though to families, we thoroughly enjoyed our stay and would certainly consider coming back.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Paris, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed August 28, 2011

We will start with the positive points :
- The view is beautiful from the balcony of your room
- The sheets are changed and the room is cleaned every day.
- Air con. is free and works well for our case. But another customer said us that his air con. didn't do cool air. So we think it depends on your room and your luck :)

Then, the negative points :
- Security. The keys of the room can be given to anyone as the receptionist never check your id before handing in the keys. (Four guys came into the room of two girls in the middle of the night while they were sleeping ...)
- The food : you cannot call it a restaurant. "Cantine" seems more appropriate. It's a self and despite the large choice, the food is unappetizing and the taste is really bad. It's fat, it stinks. The room is very noisy, like in a cantine. The waitress cleans the table just next to you and put it in the rubish just next to you too ...
In a word, a very noisy cantine.
*About the all inclusive : if you are looking for hangovers, the alcool is free and unlimited until 11pm. Probably why the package is so expensive (compared to the quality of the food). You pay alcool and they have no more money for a good food ...
- The room : we will just speak about our case. We were at the first floor and it was like being in a basement. A subtil mix of wet and sewer smell.(don't even think about tidying up your stuff in the wardrobe...)
Moreover, if you are looking for a calm place to stay in, avoid this resort. Many animations are proposed until midnight and it's very, very noisy.
- The beach : it could be very nice but people just made it a rubish. Plastic cups, beer bottles, food and even ... flight tickets are thrown out on the sand.

About car renting proposed by the hotel, be careful when you sign the contract. Think about all risk insurance or ask to see the car before.
We didn't have the choice of the car. We were given a black car and unfortunately, everything was doing an impact on the car paint. The guy charged us more than 100€ for a small impact on the door ...

About Ibiza in general, beaches are generally very nice and the sea is really full of amazing fishes (we've seen a little skate, an octopus, etc...)
Just be careful, crowded beaches are often dirty and look like big ashtrays. Moreover, tourists, on this kind of beaches, are noisy.
However, isolated beaches are simply paradise.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2011

This hotel has so many mixed reviews but PLEASE take the negative ones with a pinch of salt - I've been to this hotel 5 times and still can't understand the negative reviews, there have been people saying that there's no sunbeds unless you get up at the crack of dawn which is just not the case, granted you can't sit teetering on the edge of the pool if you come down at mid day, but there's always space. Another complaint I've seen has been about the food - and that really is ridiculous, there's no end of choice with 5 resturants to choose from and theme nights in the main resturant, and as for the complaint that there's chips everynight - they just can't win! If there wasn't a chips option each night people wouldbe complaining that there was nothing for the kids!
The bottom line is: This is a great hotel if you're looking for a lively resort that's 30 seconds away from quiet beaches. If you're up for a laugh and don't think of yourself as above everyone else you'll love it, but if you try and sit in the middle of activities and then try to complain that there's too many people around you and too many people having noisy fun - then just go somewhere else!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Cartago Hotel

Address: Puerto de San Miguel | Ibiza, 07815 Port de Sant Miguel, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Port de Sant Miguel
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Port de Sant Miguel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cartago Hotel 3*
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Also Known As:
Cartago Hotel San Miguel
Cartago Hotel Ibiza/Port De Sant Miguel

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