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“Stunning.” 5 of 5 stars
Review of Hotel Hacienda Na Xamena

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Hotel Hacienda Na Xamena
5.0 of 5 Hotel   |   Buzon 11, 07815 Port de Sant Miguel, Ibiza, Spain   |  
Hotel amenities
berkshire, england
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Stunning.”
5 of 5 stars Reviewed October 3, 2012

We didnt stay at this hotel, but we were lucky enough to be invited to a wedding here a few days ago, it is in a stunning location, perched on a cliff on the north of the island. Even if you dont stay there, visit it for a drink. Breathtaking.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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306 reviews from our community

Traveler rating
    171
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2012

My wife and I booked a 1 night stay as a treat while in Ibiza for a week. Having read some other reviews about this hotel we were in two minds whether or not we should book but are so glad we did. I think it is true that perhaps 5* are a stretch but this is definately not a 3* hotel as some have commented. I think 4* would be closer to the mark. We stayed in room 312 which was in good condition and looked recently refurbished. The spa bath was wonderful and the view across the bay was to die for. We booked the glamourous package (390€) which included the 45 min cascades experience and also a 3 course cordon-bleu evening meal which was very tasty and gave us a lesson on how much food you actually need to feel full. The breakfast was also included and had plenty of choice. The hotel has breath taking views and is itself a lovely looking building. There are a few small areas where they could pay finer attention to detail but this in no way spoilt our stay. If you are visiting Ibiza and want to treat yourself to a little bit of luxury then this is the place to be. The staff were all extremely friendly and we will definately be back again in the future. Thanks to everyone at Hacienda.. The King Family from Halifax

Room Tip: Room 312 was lovely. Sit in the spa bath and watch the sunset..
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Top Contributor
97 reviews 97 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 15, 2012

we visited this place at the end of a long day driving in ibiza. the views are amazing, and just like the photos on the website.

we had the octopus appetiser and drinks and it was a lovely end to the day. it was a bit pricey, 6 euros for a beer, so do be prepared to splash out here. on the plus side, all drinks come with bread, olives and nuts!

Room Tip: we didnt stay here so can't comment :(
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 14, 2012

3rd visit to this hotel and sad to say was disappointed this time. We visit this hotel for its secluded location and a chance for peace and quiet, however, we must have picked a bad time to visit as the guests were mainly families with very young children so the pool area and restaurants were very noisy with screaming children. Our understanding was this was a five star spa hotel so we were not expecting the level of noise and disruption that we had every day, plus, as the hotel is in such a fabulous location it is ideal for weddings and we had two over the weekend. Great for the couple and their guests, not so if you are there to relax and get away from it all. We had booked a superior room with terrace which was perfect but we were not aware there was an adjoining door and the children in the room next door had great fun banging on the door till the early hours of the morning and started again as soon as they arose. We asked to be moved and ended up in a very poor quality room with an unfinished bathroom but at least it was quieter!
Feel quite sad that we had such a bad experience as our previous two visits had been great. Maybe it was a case of 3rd time unlucky. Think the owners need to decide on what market they are aiming for. If it is to be a family oriented hotel then it should be advertised as such and guests wanting a quiet relaxing spa experience can choose to go elsewhere. Also, the bar menu needs to be updated as very limited choice for light lunches especially if staying 5 to 7 days or longer.
On a positive note the staff were excellent and the spa treatments amazing.
Overall we still enjoyed our stay but may take the advice of a previous reviewer and check out the gecko hotel for our next Ibiza holiday .

Room Tip: If you are not too concerned about having a terrace/balcony get a room on 3rd floor as lower floors...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2012

My boyfriend and I had the most amazing time here - it was like heaven on earth!

We booked the 73 euros (per person) Cascadas suspendidas deal and couldn't get over what we got for our money. We had a lovely welcome from the staff which started off a really lovely experience.

The French girl who looked after was so friendly and couldn't do enough for us. We got changed into our swimwear and were provided with a fluffy robe. We were taken to the Cascadas pool and as we turned to our right to see the view we were left speechless - it was absolutely breath taking! The view of the sea and cliffs was just incredible and we were so excited to spend the next 45 minutes in the pool. There are eight adjoining pools all with different temperatures. You go to the first pool where the bubbles are and basically follow the bubbles as you make your way through the different sections. The whole time you have that amazing view in front of you and we both have never felt more chilled out or further from London life! There is an attendant there the whole time to help if we needed it and we also had the whole place to ourselves.

After that amazing experience we showered and dressed for our lunch. After thinking we'd pay the 72 euros just to go to the Cascadas, we were really chuffed with the tapas lunch we were provided. It included delicious starters to share, a selection of meats each for main followed by a trio of desserts, also per person. We were stuffed! We also paid for some white wine sangria which was good. The whole time we were seated in the Eden restaurant and made the most of the view before being very sad to leave!

We will definitely go there again - we went as a couple but I think it would also make a great girls trip and I’ve decided to go there for a possible sophisticated hen do in the future!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rome
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 6, 2012

I thought this was going to be a real treat, an intimate and super pampering exclusive escape. The reality is very different. This is the tackiest hotel I have ever seem. It is immediately clear that it was not renovated by an architect but by very 'confused' amateurs/new owners.
It is a mixture between India, Bali and ...the flintstones! The main area of the hotel where the swimmingpool is located is a painful juxtaposition of stones, plants, water tunnels, huge stones. It is so badly laid out that it takes a couple of days to work your way around this labyrinth.
Many details are not cared for, and the place is so big that the many public areas look tired.
The 'suspended waterfalls' are so ridiculous, first of all you have to pay €35 euros to enter and in addition you have to move around a circuit (timed by an operator) and can't freely enjoy them.
Why not just a huge whirpool?
Food is too expensive, staff generally friendly but with little experience (especially at reception).
This place needs to learn a few lessons from places like 'gecko club' in Formentera: the beauty of architecture and interior design which blends with the surroundings and is utter simplicity.
I have seen top-end real estate in Ibiza and it looks incredible. What happened here?
This is one of the most beautiful places in northern Ibiza spoiled by this messy place. What a shame for what could have been the most beautiful hotel ever.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 27, 2012

Wonderful location and very good restaurant spoilt by siginificant lack of investment in rooms, public areas and facilities. Not a 5* hotel by any stretch.
We stayed for 2 weeks in August - setting is stunning and eden restaurant which looks out across the Med beautiful with a very good kitchen.
However the public areas are very tired - the rooms have had an attempt at renovation in small doses but are generally tired and cheaply done and overall the public areas are very poor indeed.
The service in the restaurant is generally good if sometimes understaffes but the overall cleaning around the public areas is poor with cleaning equipment left around the pool and one morning we came down to dirty towels and broken glass left around the pool area.
The gym areas is extremely poor with an old largely broken multi-gym and old damaged mats.
Its a shame as this hotel with investment could be fantastic- sadly its let down and it shouldnt have 5*. Overall hard to recommend without a discounted rate and a short stay only.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hacienda Na Xamena

Address: Buzon 11, 07815 Port de Sant Miguel, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Port de Sant Miguel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Port de Sant Miguel
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Hacienda Na Xamena 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hacienda Na Xamena Hotel
Hacienda Na Xamena San Miguel
Hacienda Ibiza
Hotel Hacienda Na Xamena Ibiza/Port De Sant Miguel

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