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“Nice Hotel” 4 of 5 stars
Review of Royal Haathi Mahal

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Royal Haathi Mahal
3.5 of 5 Hotel   |   Cavelossim Beach,Salcette,, Cavelossim 403731, India   |  
Hotel amenities
Ranked #6 of 11 Hotels in Cavelossim
Coventry, U.K
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed January 23, 2013

This was our 2nd stay at this hotel, when we arrived I asked for the room we had last year, we we're told it wasn't available but would be the next day. The hotel moved us to our chosen room the next afternoon, this was fantastic. The hotel is set in beautiful surroundings with 2 fantastic pools, and is in an ideal situation for all the local restaurants and shops. Its about a 10 minute walk to the fantastic Mobor beach.
Breakfast is fantastic with lots on offer.
The only downside is the service, which is very slow, but hey your in India. Would recommend this hotel.

Room Tip: Ask for a room on the lower ground floor or one facing the pools, which are very peaceful
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenville D, General Manager at Royal Haathi Mahal, responded to this review, January 24, 2013
Dear Guest

Greetings from Haathi Mahal, Goa!

Many thanks for making time to review our resort and are grateful for your comments. Your views are very important to us and help us improve our service and better understand our guest’s needs.

I'm concerned about the service problems you experienced at our resort during your recent visit. You have not specified which service you found lacking. We are very serious about our service standards and will do our best to rectify them. The principal goal of our hotel is to provide dependable service to all of our guests. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology

Look forward to seeing you again!

Best wishes,
Grenville D’Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Any
English first
Brighton, United Kingdom
1 review
4 of 5 stars Reviewed January 22, 2013

My wife and I have stayed at the HM on two occasions now and both visits have been very good - very helpful staff, good accommodation and facilities. Good for couples as well as families and children. Recommended.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenville D, General Manager at Royal Haathi Mahal, responded to this review, January 24, 2013
Dear Guest

Greetings from Haathi Mahal, Goa!

Many thanks for making time to review our resort and are grateful for your comments. Your views are very important to us and help us improve our service and better understand our guest’s needs.

Look forward to seeing you again!

Best wishes,
Grenville D’Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2013

we stayed at the haathi mahal dec into the new year, we found the staff and the local people extremeley friendley and welcoming and any thing we asked fo they got it for us ith no fuss . the room was spacious and well enough equipped with all you would expect, decor and bathroom a bit tired and probly could do with a spruce up, room was cleaned daily with fresh towels and sheets also. the pool water itself was clean but the tiles and grouting in the pool is also a bit worn and could do with a sort out. beach is bout ten minute walk, which was a nice walk and the beach is stunning and clean. theres many beach shackserving fantastic food. the resteraunts we couldnt fault, particularly mikes place is a must! all in all we had a fantastic time and will defiateley b going back!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenville D, General Manager at Royal Haathi Mahal, responded to this review, January 17, 2013
Dear Guest

Greetings from Haathi Mahal, Goa!

Many thanks for making time to review our resort and are grateful for your comments. Your views are very important to us and help us improve our service and better understand our guest’s needs.

Thank you for bringing pertinent points to my notice. The resort is undergoing a phased refurbishment and will only get better in the days to come.

Look forward to seeing you again!

Best wishes,
Grenville D’Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 4, 2013

I had been with my family to this place to celebrate my christmas vacations. Despite of busiest week of the year, the service in this Resport was nice, the place was well maintained properly and the events were very professionally managed. The Christmas Dinner were highly overpriced in many other hotels, Restaurants but however, in Haathi Mahal the Christmas dinner was fairly reasonable and well organised. This place is hardly few minutes walking distance from cavelossim beach which is one of the finest beaches of Goa. The Menu card of this Resort is also very reasonable comparing the category to which it belongs. This is a place where you should visit with your family where you have your own kitchen and and all other utensils etc. to cook your own food in case if you want to avoid eating outside every day. You also have options of eating in their restaurant which is fairly reasonable. The swimming pool area is very clean and well maintained. Overall a pleasant stay.

Room Tip: Please choose cottages if you are staying here
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenville D, General Manager at Royal Haathi Mahal, responded to this review, January 8, 2013
Dear Guest

Greetings from Haathi Mahal, Goa!

Many thanks for making time to review our resort and are grateful for your comments. Your views are very important to us and help us improve our service and better understand our guest’s needs.

We are very glad that you enjoyed the festive season and what we had to offer. We take great pride in our resort and the people that run it. Your positive comments will be passed on to the team.

Look forward to seeing you again!

Best wishes,
Grenville D’Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 24, 2012

Stayed for 1 week during Diwali 2012. Stayed in a 2 bed villa which was spacious and clean. 10 min walk to the beach. The service was pretty slow, the spa is decent but very pricey.. Different pools were probably the star attraction for us with kids. As mentioned is in some of the reviews is that the place lacks finesse.. The food is pretty awful but thanks to the full kitchen provided in the villa the kids were taken care of and there are plenty of restaurants at walking distance from the hotel. Most importantly the general store within the hotel is a boon! Will def visit again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenville D, General Manager at Royal Haathi Mahal, responded to this review, December 26, 2012
Dear Guest

Greetings from Haathi Mahal, Goa!

Many thanks for making time to review our resort and are grateful for your comments. Your views are very important to us and help us improve our service and better understand our guest’s needs.

We are sorry that we didn't meet your expectations of exceptional service and not made the mark in certain areas like sleep quality. Thank you for bringing it to our notice.

Look forward to seeing you again!

Best wishes,
Grenville D’Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 20, 2012 via mobile

Good comfortable hotel near Radisson hotel. Clean pool surrounded with good restaurants outside the hotel. Food at hotel was bad though. Everything else was good. Do try the food at various restaurants of Radisson hotel, not too pricey and food was great. Haathi Mahal hotel is 2 mins walking distance from the disco Tito's. Fun begins here.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenville D, General Manager at Royal Haathi Mahal, responded to this review, December 22, 2012
Dear Guest

Greetings from Haathi Mahal, Goa!

Many thanks for making time to review our resort and are grateful for your comments. Your views are very important to us and help us improve our service and better understand our guest’s needs.

Look forward to seeing you again!

Best wishes,
Grenville D’Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire
1 review
4 of 5 stars Reviewed December 17, 2012

Had a great time in South Goa & so pleased we had stayed at the Haathi Mahal. It is very central for lots of restaurants & bars, many with entertainment. Our room 206 was kept very clean & had very comfortable beds, the whole decor of the room was excellent! The balcony was spacious & had an awning to protect us from too much sun. Jamaica Inn was a great place to meet other guests. Chris & Isabella ran a quiz & bottle top bingo on a Monday & Wednesday, we had a good laugh with them. They are a great couple & made us feel very welcome. Keep up the good work!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenville D, General Manager at Royal Haathi Mahal, responded to this review, December 19, 2012
Dear Guest

Greetings from Haathi Mahal, Goa!

Many thanks for making time to review our resort and are grateful for your comments. Your views are very important to us and help us improve our service and better understand our guest’s needs.

I am glad you enjoyed the company of our two Publicans, Chris and Isabella and Jamaica Inn. I am sure they enjoyed your company as well.

Look forward to seeing you again!

Best wishes,
Grenville D’Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Haathi Mahal

Address: Cavelossim Beach,Salcette,, Cavelossim 403731, India
Location: India > Goa > Cavelossim
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Cavelossim
#5 Romantic Hotel in Cavelossim
#6 Family Hotel in Cavelossim
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Royal Haathi Mahal 3.5*
Number of rooms: 78
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Also Known As:
Haathi Mahal Cavelossim
Haathi Mahal Hotel Cavelossim
Haathi Mahal Goa
Royal Haathi Mahal Goa/Cavelossim

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