I booked this holiday through thomson holidays and as a single traveller was only able to book and I quote a garden / mountain view.
On arrival this turned out to be a small room overlooking a very busy road and a building site not a flower or mountain in sight.
I was offered an so called upgrade to a sea view room much the same as the other only with a sea view and slightly larger . however this did not come cheap with a huge supplement per night. I accepted this but definately think it was very over priced My thomson rep agreed with me but foolishly I did not see her about it at the time. She felt thomson holiday makers were given the worst of the rooms.

Apart from this the hotel was OK but definately not deserving of being in Thomsons A la carte brochure. The food in the dining room was quite good but the dining room itself was over bright and lacked any kind of ambience ( as did the ala carte restaurant)
There was very limited space to sit outside

The pool and the beach were lovelyand their were enough deck chairs to go round but this was May I don't think it would be the same story in high season.

I have spent the second week of this holiday at the Aquila Rithymna Beach where I have a lovely sea view room without paying a small fortune. The hotel is altogeather of a much better standard and I would reccomend it to anyone.

The Kalliston is a Grecotel to which I belong to their privilege club and in the past have always found them friendly and accommodating but not this time
I certainly shall not be going back to the Kalliston although Chania is a lovely town.

We visited Kalliston for a group conference early october and had read some reviews about the hotel describing it as a luxurious Fawlty Towers. Thus we didn't know what to expect. Most five star hotels are big and sometimes have difficulties with logistics. This hotel is really small for a five star hotel which would simplify keeping the act together.

The hotel in itself has everything you could ever ask for; excellent food, wonderful location at a splendid beach, all possible facilities. We could also rule out any uncertainties regarding service and logistics. The hotel has probably taken seriously at any criticism and improved. The service is impeccable and the staff are super friendly in a natural way (like the rest of the people at Crete).

Many of the persons involved in the conference are certain to return and ranks the hotel as one of the best they have ever visited. So I advise any persons thinking of visiting the hotel to disregard the reviews from the early period. The problems they could have had in the beginning no longer appears.

A very cosy five star hotel well worth it's stars.

Having read previous reviews, we were somewhat apprehensive about our holiday to the Kalliston. We had booked two weeks from 25th September 2007. When we arrived, we were greeted not only by Reception, but also a Manager (nice touch).
Whilst everyone's idea of a good hotel may differ from ours, we can only offer our own opinion of the Kalliston. We have always stayed at 5 star hotels over the past six years. The Kalliston turned out to be the best. The Hotel is beautiful and we would not hesitate in returning.

My 18 years daughter and I stayed at the Kalliston for two weeks, 23/8 -6/9.
We enjoyed every day.
We have fruit and wine from the hotel at the arrival in our room.
We booked a double room that included breakfast.
We have both pool and sea wiev from our balcony.
The breakfastbuffé was excellent.
The pool and beach area was also very good and clean.
The staff was very friendly.
We sure get back.